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Forum Discussion
Backhaul breaks the whole network
I have the RBR50 with 2 satellites RBS50 running on the latest firmware V2.1.4.16.
I'm running in router mode.
The Orbi router is connected to the ISP modem on the yellow WAN port, and one of th...
The switch it is running throught is a NETGEAR GSS108E ProSAFE Click Switch. They are web mangaged switches but I am current just using it in the default setup. I only got them it week before I got the Orbi as part of a home network upgrade so I haven't done much other then upgrade the firmware.
Ok, know this that managed swiches are giving troubles with Orbi systems and wired back haul. Non managed switches, I have several, do not seem to give problems.
One user mentioned he found that disabling IGMP protocols on his managed switch helped him get wired back haul working.
https://community.netgear.com/t5/Orbi/Orbi-MR-2-1-Update-3-23-18/m-p/1553421/highlight/true#M30664
I would do this, set up 1 of the satellites with a direct LAN cable connection with the Orbi router, you can do this in the same room near the router and see if you can get the 1 satellite connected and running on wired back haul with out going thru your switch. I was able to do this as well last weekend for my friends system. He doesn't have any switches. It was successful. I presume this will be for you as well.
The link I posted is the process I used. You can skip the FW updating information portion.
StreckerCM wrote:
The switch it is running throught is a NETGEAR GSS108E ProSAFE Click Switch. They are web mangaged switches but I am current just using it in the default setup. I only got them it week before I got the Orbi as part of a home network upgrade so I haven't done much other then upgrade the firmware.
I tried it with disabling IGMP Snooping on the switch and it still knocks the network offline when I connect the satellite using ethernet. I will have to try tomorrow using a direct cable connection but that is purely an academic because where I need to place it there is no way to do a direct cable to it form the router.
Seems like ethernet backhaul still has some quirks so hopefully they can work them out in the future.
What is the Mfr and model of this managed switch?
You can always get a cheap non manged switch to put in plance between the Orbi router and satellite if you need.
You can find NG or D-Link DGS series 5 port switches for cheap on amazon.
As stated before it is a NETGEAR GSS108E. I replaced a cheap switch with this in that location I will not be downgrading only to make the ethernet backhaul work. I will be putting in a support request to see if netgear will FIX this issue as it should not matter if there is a switch between the router and the satellite.
Thank you for the troubleshooting help but I don't consider downgrading my network hardware a solution at best it is a workaround.