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Forum Discussion
Bad connection to IOS devices
On every IOS device I see the full strong wifi signal. But when using the internet on these devices it takes a very long time to connect. This is visible with the ios-icon next to the wifi-icon as th...
Thanks for the replys. My rma time is almoat gone that's why i returned the product. Still think it's a very good product but unfortunately not on this moment. Will try again in a couple of months with jopefully better results
Hello JMU1998
I have informed engineering of the threads with speed and disconnect issues and it is being worked on.
DarrenM
Just bought Orbi and using it for a week or so.
I'm facing the same problems with disconnects. My iPad Mini 2 connected in 10 hours 97 times as I wrote here already. Same is happening with other iOS devices. Also sometimes my iPhone 7 just looses the connection and falls back to cellular for a minute and reconnects. This is really a big issue as this can cause problems for people not having big data plans.
Another important thing is that the logs from Orbi does not show to which network (2.4 or 5 Ghz) and to router/satellite the device was connected.
Please get this issue fixed asap!!
brasax, for now you can go to this URL (posted by someone else recently) and see which devices are connected to which router/satellite and by 2.4/5 Ghz: http://orbilogin.net/DEV_show_device.htm
A distinct lack of Netgear support reps on here. They all seemed to vanish as soon it was noted the Orbi has multiple issues.
The firmware update is overdue to address and an update on its availability is required from Netgear.....
do we have any update on this issue?
NETGEAR is aware of an issue affecting some users where wireless client devices frequently disconnect/reconnect from the Orbi WiFi network. We’re actively working on the issue and hope to have a solution soon.
DarrenM
