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Forum Discussion
Bad connection to IOS devices
On every IOS device I see the full strong wifi signal. But when using the internet on these devices it takes a very long time to connect. This is visible with the ios-icon next to the wifi-icon as th...
Just bought Orbi and using it for a week or so.
I'm facing the same problems with disconnects. My iPad Mini 2 connected in 10 hours 97 times as I wrote here already. Same is happening with other iOS devices. Also sometimes my iPhone 7 just looses the connection and falls back to cellular for a minute and reconnects. This is really a big issue as this can cause problems for people not having big data plans.
Another important thing is that the logs from Orbi does not show to which network (2.4 or 5 Ghz) and to router/satellite the device was connected.
Please get this issue fixed asap!!
brasax, for now you can go to this URL (posted by someone else recently) and see which devices are connected to which router/satellite and by 2.4/5 Ghz: http://orbilogin.net/DEV_show_device.htm
A distinct lack of Netgear support reps on here. They all seemed to vanish as soon it was noted the Orbi has multiple issues.
The firmware update is overdue to address and an update on its availability is required from Netgear.....
try setting 2.4 gig to something other than auto channel wise
disable beamforming and mu-mimo
Thanks for the link. Why is this not in the interface directly shown?
The link shows only if wireless or ethernet, but not the 2.4/5 Ghz.
I turned the stuff off, but did not help. I will set a channel instead of auto and see how it goes..
I tried the link, but what the heck is Netgear doing? The first time the link shows old data (devices which are switched off). If I click on refresh, the link is changing to http://192.168.1.1/DEV_show_device_basic.htm so I have to change the link again. Reloading the page has no effect at all..
Set a channel and it did not help. I'm in conact with the support to get the things sorted out hopefully. Interestingly they were not aware of any iOS issues at all.. They do not read here I guess..
Hello brasax
It is known that customers are having issues with IOS devices disconnecting with orbi and engineers are working on the issue I just do not have any ETAs on Firmware releases.
DarrenM
