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Forum Discussion
Arjan1000
Jan 17, 2017Guide
Bad connection to IOS devices
On every IOS device I see the full strong wifi signal. But when using the internet on these devices it takes a very long time to connect. This is visible with the ios-icon next to the wifi-icon as th...
brasax
Jan 25, 2017Apprentice
I tried the link, but what the heck is Netgear doing? The first time the link shows old data (devices which are switched off). If I click on refresh, the link is changing to http://192.168.1.1/DEV_show_device_basic.htm so I have to change the link again. Reloading the page has no effect at all..
Set a channel and it did not help. I'm in conact with the support to get the things sorted out hopefully. Interestingly they were not aware of any iOS issues at all.. They do not read here I guess..
DarrenM
Jan 26, 2017Sr. NETGEAR Moderator
Hello brasax
It is known that customers are having issues with IOS devices disconnecting with orbi and engineers are working on the issue I just do not have any ETAs on Firmware releases.
DarrenM
- brasaxJan 28, 2017Apprentice
Hi DarrenM,
good to know that you are aware of this issue and at least working on it. If you need additional informations like log files, I can provide them.
But there is also a problem with the log-files: I have set that I get every day at 8 am the log-files via mail. But In the most cases the logs are not complete, only 16 hours and not 24hrs as I would expect.. Any ideas?
brasax
- DarrenMJan 30, 2017Sr. NETGEAR Moderator
Hello brasax
I will have to test this out see if I can replicate this and report it to the engineers.
DarrenM