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Forum Discussion
dfinn
Nov 18, 2020Initiate
Brand new RBK13 cannot get satellites to sync
I picked up a brand new RBK13 setup today from the Walmart black friday deal. The router is working fine but I cannot get either satellite to sync. I've tried multiple rounds of powering them off a...
- Nov 19, 2020
I was able to get a hold of netgear support and they were super helpful. What I didn't realize is that to do a factory reset you have to press AND hold the button in for 30 seconds to actually do the reset. Once I did that the satellites came back up and were able to sync with the router.
dfinn
Nov 19, 2020Initiate
I was able to get a hold of netgear support and they were super helpful. What I didn't realize is that to do a factory reset you have to press AND hold the button in for 30 seconds to actually do the reset. Once I did that the satellites came back up and were able to sync with the router.
FURRYe38
Nov 19, 2020Guru
Enjoy.