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Forum Discussion
CBR40 - Can no longer connect to my router from the app or website.
I should preface this by saying, my system has been setup and successfully working for over 2 years. We changed the name of the SSID when we originally set up the Orbi. Now, When going into my Orbi ap...
What Firmware version is currently loaded?
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Has a factory reset and setup from scratch been performed since last FW update with the ISP coax line disconnected from the CBR?
I should preface this by saying, my system has been setup and successfully working for over 2 years. We changed the name of the SSID when we originally set up the Orbi. Now, When going into my Orbi app, it can’t connect to my router. I also tried going onto orbilogin.com and that won’t work either. The only solution that I found helps is if I restart the modem. For a few minutes after it comes back on I am able to connect to the router site (orbilogin.com), but after those few minutes, it stops working. I tried deleting the app on my phone, but now it’s completely messed up and asking me to install my Orbi (but it already is). I’m so lost with what to do. I just want to be able to control individual devices (and properly label them in the app), but I can’t get the connection to stay. HELP!
Orbi Info: Orbi Cable Router CBR40
Orbi Info: Orbi Cable Router CBR40