- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
CBR40 - Can no longer connect to my router from the app or website.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
CBR40 - Can no longer connect to my router from the app or website.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Can’t connect to app or on PC at Orbilogin.com
Orbi Info: Orbi Cable Router CBR40
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: CBR40 - Can no longer connect to my router from the app or website.
What Firmware version is currently loaded?
What browser are you using? Try MS Edge, FireFox or Opera.
Has a factory reset and setup from scratch been performed since last FW update with the ISP coax line disconnected from the CBR?
My Setup | ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode | Wifi Router RAXE500 and RBKE963; Router mode | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX30/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, R7000, R7800, R7960P, R8000, RAXE500, RAX120v2, RAX50v2, XR450/500/700/1000, EX7500/EX7700
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: CBR40 - Can no longer connect to my router from the app or website.
Thanks for the reply! My current firmware is as follows:
CBR4 (Router) - V2.5.0.28
SBS20 (Satellite) - V2.5.1.16
When I turn off the modem and then turn it back on, I can access the site from any browser, but unfortunately it only lasts about 10 minutes before I lose the connection. I just had to restart it again to get the version info!
I've never done a factory reset. Frankly I'm afraid to because we have over 48 devices connected to our system and I'm worried I'll have to manually reconnect all of them! If this is my only option for fixing the issue, then that's what I will do. Please let me know my next steps!
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: CBR40 - Can no longer connect to my router from the app or website.
As long as you use same SSID name and PW as before for the wifi configuration, all of your devices will reconnect. I would turn OFF the RBS while you do this as well. Once the CBR is set up again, the RBS should also re-connect as well when it's turned back ON.
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings
My Setup | ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode | Wifi Router RAXE500 and RBKE963; Router mode | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX30/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, R7000, R7800, R7960P, R8000, RAXE500, RAX120v2, RAX50v2, XR450/500/700/1000, EX7500/EX7700
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi Devices? Learn more