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Can't access Orbi Remote Management Web Interface
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I've enabled remote management per page 103 of the orbi manual (http://www.downloads.netgear.com/files/GDC/RBK50/Orbi_UM_EN.pdf), but chrome still will not open the orbi web login page when on LTE. I get an error like the following:
This page isn’t working
xxx.xxx.xxx.xxx didn’t send any data.
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Sorry if this is a dumb question: Are you typing "https://xxx.xxx.xxx.xxx:1024" or "http://xxx.xxx.xxx.xxx:1024" (no "s").
I am one of the users who find it strange that Negear uses unencrypted (http) web for administration, but I had never looked at Remote Administration. On the setup page for Remote Administration, it shows the web link as "https://".
Silly me. I had never thought to see how adminstration was set up for "remote."
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Re: Can't access Orbi Remote Management Web Interface
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
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Re: Can't access Orbi Remote Management Web Interface
Firmware v 2.3.1.60, and it's connected to an AT&T Arris BGW210-700. Mode on the ATT device is IP passthrough to the Orbi.
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Re: Can't access Orbi Remote Management Web Interface
And does the RBR give you the IP address to enter into the remote connected device? I think it should give you the remote IP address to use. http:\\##.##.###.### which should be the WAN IP address that the RBR is getting thru the modem...
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Re: Can't access Orbi Remote Management Web Interface
Yep, it's 108.255.xxx.xxx, which is what I'm typing into my address bar. I tried the default port (8443 or something?) and also tried changing it to port 1024, so I've been typing my ip:8443 and ip:1024 and neither seem to work.
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Re: Can't access Orbi Remote Management Web Interface
What happens if you disable RM, reboot, re-enable RM, reboot once more then try again?
Kind of sounds like the ISP Modem maybe not fully allowing all traffic maybe.
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Re: Can't access Orbi Remote Management Web Interface
Tried and it didn't seem to work. I dont think the ISP modem is doing anything funny, I had an AirPort Time Capsule with remote management before the Orbi and it worked fine.
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Re: Can't access Orbi Remote Management Web Interface
Hmmm...not sure what else it might be. You might open up a NG support ticket and get some additional help:
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Re: Can't access Orbi Remote Management Web Interface
@ericchen3742 wrote:I can connect with the app just fine but would like to access advanced settings as well.
So, the app works over LTE, but a web browser does not? And, another browser besides Chrome fails the same way?
Might try setting the port to 80 (the default for http). As the manual points out, this is less secure than picking some random port number, but the goal is to get it working first and this removes one variable. There are no restrictions on remote IP, correct?
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Re: Can't access Orbi Remote Management Web Interface
The app works over LTE and other wifi networks. Web browsers work over neither.
Safari says "Safari can't open the page 'xxx.xxx.xxx.xxx:1024' because the server unexpectedly dropped the conneciton. This sometimes occurs when the server is busy. Wait for a few minutes, and then try again." The port range that I'm allowed is 1024 to 65535. It won't let me set to 80. I guess I'll open up a support ticket tonight if all else fails.
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Sorry if this is a dumb question: Are you typing "https://xxx.xxx.xxx.xxx:1024" or "http://xxx.xxx.xxx.xxx:1024" (no "s").
I am one of the users who find it strange that Negear uses unencrypted (http) web for administration, but I had never looked at Remote Administration. On the setup page for Remote Administration, it shows the web link as "https://".
Silly me. I had never thought to see how adminstration was set up for "remote."
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Re: Can't access Orbi Remote Management Web Interface
Wow, this was it. All that hair pulling and it was as simple as this. Funnily enough both chrome and safari defaulted to the non encrypted version, and all I had to do was make it "https".
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Re: Can't access Orbi Remote Management Web Interface
Thanks CrimpOn, I'll keep this in mind. Forgot about HTTPS.
@CrimpOn wrote:Sorry if this is a dumb question: Are you typing "https://xxx.xxx.xxx.xxx:1024" or "http://xxx.xxx.xxx.xxx:1024" (no "s").
I am one of the users who find it strange that Negear uses unencrypted (http) web for administration, but I had never looked at Remote Administration. On the setup page for Remote Administration, it shows the web link as "https://".
Silly me. I had never thought to see how adminstration was set up for "remote."
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