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sandman512's avatar
sandman512
Apprentice
Mar 04, 2020
Solved

Can't log into ORBI via web browser.

So, trying to log into my ORBI system via my web browser(Chrome).  i have done this in the past mutliple times with no issues.  For some reason today when I go to log int, it brings we to a page sking me to enable parent controls and it says I'm looged in even though I am not.  The URL I am using is as follows:http://www.orbilogin.com/index.htm

Any advice.  Thank you.

  • So did a reset via the button on back.  Logged in via 192.168.1.1 nd was up and running.  Thank you.  Still, strange what happened, but back to business!

11 Replies

  • What Firmware version is currently loaded?

     

    Clear all browser caches before entering into the web page.

    Try accesing the web page at 192.168.1.1

    Try using IE11, Firefox or Opera to access the page. 

    • sandman512's avatar
      sandman512
      Apprentice

      It is the latest firmware I believe, 2.5.1.8.(that is what shows up when trying to log in).

      Also, I have cleared everything and still no luck.  Just triedhttp://192.168.1.1/index.htm on chrome, no luck.  Safari isn't working either.

      EDIT: Just chrome on another PC, no luck. Just tried FF, no luck.

       

      • FURRYe38's avatar
        FURRYe38
        Guru

        Press the reset button in back for 15 seconds then release. The top ring LED should blink WHITE then slowly puslate WHITE. Being the setup process. Use a wired PC connected to the RBR. Clear all browser caches, then use a browser, FF or Safari. The setup wizard should begin at http://192.168.1.1 or orbilogin.com. Walk thru the setup wizard and besure to write down all important information for safe keeping. 

         

         

        Be sure your PCs networking set set up for automatic obtain IP addressing as well. 


  • sandman512 wrote:

    So, trying to log into my ORBI system via my web browser(Chrome).  i have done this in the past mutliple times with no issues.  For some reason today when I go to log int, it brings we to a page sking me to enable parent controls and it says I'm looged in even though I am not.  The URL I am using is as follows:http://www.orbilogin.com/index.htm

    Any advice.  Thank you.


    Can you take a screen shot and post it?

    Is anything else visible on the screen, such as the menu on the left or the "Logout" in the upper right?

    When I access my Orbi web interface, the first thing that happens is a login prompt pops up ("admin" plus password).  This does not happen to you?

     

    • sandman512's avatar
      sandman512
      Apprentice

      So did a reset via the button on back.  Logged in via 192.168.1.1 nd was up and running.  Thank you.  Still, strange what happened, but back to business!

      • FURRYe38's avatar
        FURRYe38
        Guru

        Be sure to do a backup configuration to file for safe keeping. Saves time if a reset is needed later on. 

        Please mark your thread and solved so others will know. 


        Enjoy. :smileywink:


        sandman512 wrote:

        So did a reset via the button on back.  Logged in via 192.168.1.1 nd was up and running.  Thank you.  Still, strange what happened, but back to business!