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Forum Discussion

Palvin's avatar
Palvin
Follower
Sep 13, 2018

Chat Support?

How do I contact chat support? Can't find on netgear website. 
Troubleshooting
dawn_gray's avatar
dawn_gray
Initiate
Apr 17, 2019

I have never seen anything like this. I have registered, logged in, and can't find a chat button anywhere. Every suggested button takes me back to select my product again. This is unbelieveably poor "complimentary" support. I can't even set up my ORBI correctly without help, and there is no help. Unbelievable.

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Apr 17, 2019

 

What is the Mfr and model# of the ISP modem the NG router is connected too?


Review the installation guide and user manual on how to setup the Orbi.

Blanca_O 

dawn_gray wrote:

I have never seen anything like this. I have registered, logged in, and can't find a chat button anywhere. Every suggested button takes me back to select my product again. This is unbelieveably poor "complimentary" support. I can't even set up my ORBI correctly without help, and there is no help. Unbelievable.