Circle Firmware Outdated and won’t update

Question

I just installed the Netgear RBR50 Orbi and attempted to set up circle. I received a message that the firmware needed an update. I was prompted for my user name and password which kicked off the update but then it generated an error saying something was wrong with no specifics. Can anyone help?

FURRYe38 · Answer

What FW is currently loaded?
Manually download the FW update file from NG support site and then apply them with a wire connected PC. Update the satelite first then the router.

mcphael · Answer

Currently firmware 2.0.1.4 is loaded on the Orbi.

FURRYe38 · Answer

You need to load v2.1.4.16 to the satellite then router lastly. 
Download the files from NG support site for your model Orbi:
https://www.netgear.com/support/
&nbsp;

rahuln · Answer

Hi,&nbsp;
&nbsp;
I'm also getting the same error. I'm running v2.1.4.16 on both router and satellite for RB50 and RBS50. Anyother fixes?&nbsp;&nbsp;
&nbsp;
Thanks&nbsp;
&nbsp;
-Rahul.&nbsp;

FURRYe38 · Answer

I would contact NG support and ask about this...
rahuln&nbsp;wrote:
Hi,&nbsp;
&nbsp;
I'm also getting the same error. I'm running v2.1.4.16 on both router and satellite for RB50 and RBS50. Anyother fixes?&nbsp;&nbsp;
&nbsp;
Thanks&nbsp;
&nbsp;
-Rahul.&nbsp;

&nbsp;

Forum Discussion

Circle Firmware Outdated and won’t update

5 Replies