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Circle Firmware Outdated and won’t update

mcphael
Aspirant

Circle Firmware Outdated and won’t update

I just installed the Netgear RBR50 Orbi and attempted to set up circle. I received a message that the firmware needed an update. I was prompted for my user name and password which kicked off the update but then it generated an error saying something was wrong with no specifics. Can anyone help?
Model: RBR50| Orbi AC3000 Tri-band WiFi (Router Only)
Message 1 of 6
FURRYe38
Guru

Re: Circle Firmware Outdated and won’t update

What FW is currently loaded?

Manually download the FW update file from NG support site and then apply them with a wire connected PC. Update the satelite first then the router.

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode |  Wifi Router MK83+ (Router Mode) | and RBK853 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, R9000, RAXE500, RAX50, XR450, XR1000, EX7500/EX7700

Message 2 of 6
mcphael
Aspirant

Re: Circle Firmware Outdated and won’t update

Currently firmware 2.0.1.4 is loaded on the Orbi.
Message 3 of 6
FURRYe38
Guru

Re: Circle Firmware Outdated and won’t update

You need to load v2.1.4.16 to the satellite then router lastly.

Download the files from NG support site for your model Orbi:

https://www.netgear.com/support/

 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode |  Wifi Router MK83+ (Router Mode) | and RBK853 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, R9000, RAXE500, RAX50, XR450, XR1000, EX7500/EX7700

Message 4 of 6
rahuln
Aspirant

Re: Circle Firmware Outdated and won’t update

Hi, 

 

I'm also getting the same error. I'm running v2.1.4.16 on both router and satellite for RB50 and RBS50. Anyother fixes?  

 

Thanks 

 

-Rahul. 

Message 5 of 6
FURRYe38
Guru

Re: Circle Firmware Outdated and won’t update

I would contact NG support and ask about this...


@rahuln wrote:

Hi, 

 

I'm also getting the same error. I'm running v2.1.4.16 on both router and satellite for RB50 and RBS50. Anyother fixes?  

 

Thanks 

 

-Rahul. 




 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode |  Wifi Router MK83+ (Router Mode) | and RBK853 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, R9000, RAXE500, RAX50, XR450, XR1000, EX7500/EX7700

Message 6 of 6
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