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Circle stopped working after upgrading Orbi to V2.1.4.16

rampi
Guide

Circle stopped working after upgrading Orbi to V2.1.4.16

After upgrading Orbi router and satellite to V2.1.4.16, Disney Circle stopped working.

Circle app says router does not support Circle.

Anybody else facing the same issue ?

 

Hardware Version    RBR50
 
Firmware Version    V2.1.4.16
 
GUI Language Version    V1.0.0.314
 
Operation Mode    Router
Model: RBK50| Orbi AC3000 High-Performance Tri-Band WiFi System
Message 1 of 5
FURRYe38
Guru

Re: Circle stopped working after upgrading Orbi to V2.1.4.16

@Christian_R

@Blanca_O

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode |  Wifi Router MK83+ (Router Mode) | and RBK853 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, R9000, RAXE500, RAX50, XR450, XR1000, EX7500/EX7700

Message 2 of 5
Christian_R
NETGEAR Employee Retired

Re: Circle stopped working after upgrading Orbi to V2.1.4.16

Hello @rampi

 

Have you tried power cycling the router? 

 

 

~Christian 

Message 3 of 5
rampi
Guide

Re: Circle stopped working after upgrading Orbi to V2.1.4.16

I did. It did no help at all.

Message 4 of 5
Christian_R
NETGEAR Employee Retired

Re: Circle stopped working after upgrading Orbi to V2.1.4.16

@rampi

 

Thank you for the update. I have sent you a message. Please respond at your earliest convenience.

 

~Christian 

Message 5 of 5
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