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Forum Discussion
Connected but no internet
In the past i made a split into a ssid on 2.4 and a ssid to 5 ghz because i had a problem with several devices on 5 ghz. On 5 ghz devices show connected to wifi but they get no or very slow internet. ...
Try this, factory reset the RBR while its disconnected from the modem. Configure your modem for router mode, not bridge mode. Configure the RBR or AP mode, after applying the change, connect the WAN port of the RBR in AP mode to the modem in router mode. Does this work?
What did you do with the RBRs telnet? I wouldn't think that would void the warranty.
I had the same idea this afternoon and changed the RBR to AP mode. I did not do a factory reset. Will try the reset when this does not work. I will know tomorrow morning.
With telnet i created a ssid for 2.4 and 5 to ensure that all devices connect to 2.4 and 5 is no longer used. These settings are now removed because of the factory reset. The warranty person I spoke to did not know what Telnet is but decided that i changed the product.
With telnet i created a ssid for 2.4 and 5 to ensure that all devices connect to 2.4 and 5 is no longer used. These settings are now removed because of the factory reset. The warranty person I spoke to did not know what Telnet is but decided that i changed the product.
Ya separation of the SSID isn't supported on Orbi.
- I know that it is not supported but after factory reset these settings are gone and I would expect normal warranty procedure.
- Changing to AP seems to resolve the difficulty to connect after wake up. However I still have intermittant no data issue. During browsing suddenly pages are not loaded anymore and streams show buffering. I changed preamble to long but no effect.
Gebla wrote:
Changing to AP seems to resolve the difficulty to connect after wake up. .....Do you mean that you tried to set Orbi to AP Mode and that gave you an improvement?
You mentioned earlier that you have your Ziggo router bridged, correct? If Orbi is now in AP Mode and Ziggo is bridged, which box is proving routing functionalities in your network now? :)
- Sorry to be not clear enough,
1. I did a reset of Ziggo modem/router and the Ziggo is now routing with dhcp
2. I did a reset of RBR and RBS and chbaged to AP mode
3. Last night I removed all wire backhaul from the RBR and RBS to create a wireless backhaul.
Today I will be testing this setup. If it does not work I will sent back the devices for repair. - The orbi starts performing much better without a wired backhaul.
I used the satellite and router with wired backhaul and as switch (several devices hardwired into the rbr and rbs). Causing many problems on 5G
I removed all wires except for the internet connection and use the setup as AP. Now devices connect and data throughput seems more stable.
This looks like a real firmare issue. For the Netgear price it only delivers half of the functionality. What is the Mfr and model# of the ethernet switch in the configuration?
- There was no switch.
Old:
Modem into rbr, 3 wires connected to rbr. 2 of these wired directly to rbs. One rbs had 4 devices connected wired other rbs one device. Whats the condidtion of the LAN cables between the RBR and RBS? Quality of cables could be a cause also.
CAT#? CAT6 is recommended.- Cat6 and checked with UTP cable checker. With a normal switch now connected it is working cor all devices.
With a normal switch? This external swithc connected between the RBR and RBS?
Old setup with Orbi as DHCP (and with problems on 5Ghz)
Ziggo modem -> Wired -> RBR -> Wired RBS -> Wired to 4 devices
-> Wired RBS -> Wired to one device
-> Wired PC
New setup with Orbi as AP
Ziggo Modem->Wired PC
->Wired switch -> Wired to 4 devices
->Wired RBR -> Wireless RBS
-> Wireless RBS
No switch to the ORbi system.
I still have problems that sometimes data throughput stops but it deos receover now. When that happens it seems that the device is switching between access points.
So far with AP mode you are getting connected and internet access now right?
What is the mfr and model# of the wired switch your using behind the modem?
Yews, only after moving to AP mode and to a complete wireless backhaul setting I get internet. Although I still get no data for some seconds, when that happens I can see that I am switching between RBS. This happens a few times during longer internet browsing
For me Orbi does not work with wired backhaul, you cannnot connect other wired devices to it and it can not work as router (only as AP). Considering these limitations I think Orbi is way to expensive.
That would be a device handling issue, not the Orbi. The device maybe choosing which source to connect to based on distance, signal and noise.
You may have a bad system thats possible. Ethernet back haul works. How my system is connected. Others have this working as well. Hard to tell if this is a HW failure here or configuration...
Overall, you might ask for an RMA or get a replacement from the place you bought this from to see if the problems stop. If not, i would conclude that this is a environment and configuration issue there.
The problem is that Netgear refuses warranty as I did some Telnet on the device in the past (to change to 2.4 and 5GHZ). According to Netgear I changed the product. and they refuse to accept that factory reset would restore it into original version.
