NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Birddog26
Aug 29, 2019Aspirant
Connections to Orbi vs Satelite
I am total rookie when it comes to Networking. When I look at the network map on the app, it shows a number of devices connected to the main orbi on main floor and on the satellite upstairs. I have a smart TV on the main floor and the connection doesn’t not seem great. I have been able to determine that is is connecting to my satellite upstairs, it says its on the 2.4 GHZ band, and the link rate is 52mps. Why isn’t it connecting to the main orbi on the same floor and why is it connecting to the 2.4 vs the 5.0. Other devices are connecting to the 5.0 GHZ with higher link rates. Can you control which ORBI it connects to, the band and the link rate? I want The Smart TV to have the best connection.
14 Replies
Sort By
- Retired_Member
Birddog26 wrote:I want The Smart TV to have the best connection.
Just curious....does your Smart TV work? Are you able to stream movies and such? If so, why worry?
- Birddog26Aspirant
My Smart TV does work but it is Laggy, that is why I started looking into it. Sometimes it just pauses
- Birddog26Aspirant
BTW - the Samrt TV is Samsung - 75" Class - LED - NU8000 Series - 2160p - Smart - 4K UHD TV with HDR
I beleive it should connect with 5.0 band and higher rate. The reason I purhcased the Orbi to begin with was so I could stream HD TV easily with good resolution
- Fl1ntstoneApprentice
Hi,
In my experience, if you reboot your Smart TV it should try and connect to the nearest Orbi WiFi SSID on the 5Ghz band; if supported by your Smart TV?
CheerZ and goodluck :)
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.How far away is the TV from the RBR or RBS.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Daisy Chain if you only have 1 RBS, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).The client devices determine which frequency they will connect to.
Is the TV 5Ghz supporiting or only 2.4Ghz supporting?
Birddog26 wrote:I am total rookie when it comes to Networking. When I look at the network map on the app, it shows a number of devices connected to the main orbi on main floor and on the satellite upstairs. I have a smart TV on the main floor and the connection doesn’t not seem great. I have been able to determine that is is connecting to my satellite upstairs, it says its on the 2.4 GHZ band, and the link rate is 52mps. Why isn’t it connecting to the main orbi on the same floor and why is it connecting to the 2.4 vs the 5.0. Other devices are connecting to the 5.0 GHZ with higher link rates. Can you control which ORBI it connects to, the band and the link rate? I want The Smart TV to have the best connection.