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Conneting my camera to Orbi

Mikelv
Aspirant

Conneting my camera to Orbi

I have a wifi camera (360eye S) I am trying to connect to the Orbi. But the camera can not connect to 5G band. I am not the most savvy tect guy. I tried doing the guest wifi, knowing that is the 2.5g. I will take any ideas. I am also posting in 360eye site for help.

Model: RBK50| Orbi AC3000 High-Performance Tri-Band WiFi System
Message 1 of 5
FURRYe38
Guru

Re: Conneting my camera to Orbi

What FW is currently loaded?

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

 

I would contact the Mfr of the camera for additional help and information as well.

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode |  Wifi Router MK83+ (Router Mode) | and RBK853 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, R9000, RAXE500, RAX50, XR450, XR1000, EX7500/EX7700

Message 2 of 5
Mikelv
Aspirant

Re: Conneting my camera to Orbi

Thank you I will try this and trying to contact the Camera too.

Model: RBK50| Orbi AC3000 High-Performance Tri-Band WiFi System
Message 3 of 5
FURRYe38
Guru

Re: Conneting my camera to Orbi

Good Luck..

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode |  Wifi Router MK83+ (Router Mode) | and RBK853 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, R9000, RAXE500, RAX50, XR450, XR1000, EX7500/EX7700

Message 4 of 5
Blanca_O
NETGEAR Moderator

Re: Conneting my camera to Orbi

Hi Mikelv, 

 

We’d greatly appreciate hearing your feedback letting us know if the information FURRYe38 provided has helped resolve your issue or if you need further assistance.

 

Regards, 
Blanca 
Community Team

Message 5 of 5
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