Devices not connecting to Orbi RBK13 Satellite

Hi,

I recently purchased a NETGEAR Orbi Whole Home Mesh WiFi System (RBK13) 1 Router & 2 Satellites. Installed the Orbi app and followed all the steps for setup of this new system. I put one of satellite in on of my bedroom and the other in the basement.

I am not sure why I am not able to connect my devices to the Orbi satellites, I have tried all the options of updating the firmware, syncing up the router and satellites rebooting the route and satellites.

I was hoping when to see that my mobile phone to connect automatically or manually to one of the Orbi satellite placed in the basement bedroom and this is not happening.

The Network map on the Orbi map shows both the satellties and none of the satellite shows any devices connected.

What is the best way of getting the devices connected to satellites?

Have the firmware V2.7.3.22. I have xFinity as my internet service provider and I am using the NETGEAR C6900-100NAR Nighthawk Dual Band AC1900 Cable Modem Router.

The size of the home is 2500 sft, upper floor 1250 sft and the finished basement is of 1000 sft. So the setup i had was the Orbi router placed next to the Modem-Router, One of the satellite in the basement bedroom and the other satelllite placed in between the basement bedroom satellite and the Orbi router.

Thanks

Baba