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Dynamic DNS problems on Synnology with Orbi RBR50V2 firmware 2.7.3.22
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Re: Dynamic DNS problems on Synnology with Orbi RBR50V2 firmware 2.7.3.22
@CrimpOn wrote:The Advanced Setting on page 10 do not have anything resembling "Block Sites"?
Alas not no 😞
@CrimpOn wrote:
There are only two methods to prevent the Orbi from auto-updating firmware:
- Put a router between the Orbi and the Internet and use it to block access to the Netgear update web sites.
(Shame that the BT Advanced Settings will not do that.)
Because this will create a Double (or Triple) NAT, the Orbi will probably be better off in AP mode.
In your case, this leaves you with a Double NAT to get around. Does the BT Hub offer a DMZ? - Use telnet to change the file firmware_version in the Orbi root directory to begin with a number larger than the latest firmware.
V2.7.3.22 is the latest, so my personal practice is to load a previous version, such as V2.7.2.104 and change the first 2 to something BIG, such as V5.7.2.104.
Then, keep the Orbi from rebooting, which will cause it to reset the version number and promptly update firmware.
I use a substantial UPS so that minor power outages do not cause my Orbi to reboot.
This topic is really awkward because I have no Synology NAS and cannot investigate the primary issue. I am unable to come up with any reason how the Orbi's handling of DNS could impact the NAS. If the NAS can be set with a static IP, then surely it can be set to entirely bypass the Orbi DNS process????
[Sorry I can't get the quote funcion to work on copied in content]. Option 1 is out, I don't have the funds to buy another router. The BT Hub does have the facility to assign a DMZ IP.
I have a small UPS here as well so 2. might well be viable.
The problem is that when the issue occurs if one looks to test outgoing traffic from the NAS to the outside world e.g. DDNS then test results show that communication gets as far as the Orbi and then stops (My Orbi has IP of 192.168.1.254) as you can see below. The NAS does have a static IP and is set to use it's own DNS servers (Cloudflare) but the Orbi blocks the communication:
root@mynas:~# ping 192.168.1.254 PING 192.168.1.254 (192.168.1.254) 56(84) bytes of data. 64 bytes from 192.168.1.254: icmp_seq=1 ttl=64 time=0.357 ms 64 bytes from 192.168.1.254: icmp_seq=2 ttl=64 time=0.327 ms 64 bytes from 192.168.1.254: icmp_seq=3 ttl=64 time=0.423 ms 64 bytes from 192.168.1.254: icmp_seq=4 ttl=64 time=0.323 ms 64 bytes from 192.168.1.254: icmp_seq=5 ttl=64 time=0.233 ms ^C --- 192.168.1.254 ping statistics --- 5 packets transmitted, 5 received, 0% packet loss, time 1002ms rtt min/avg/max/mdev = 0.233/0.332/0.423/0.064 ms root@mynas:~# ping 8.8.8.8 PING 8.8.8.8 (8.8.8.8) 56(84) bytes of data. From 192.168.1.254 icmp_seq=1 Destination Port Unreachable From 192.168.1.254 icmp_seq=2 Destination Port Unreachable From 192.168.1.254 icmp_seq=3 Destination Port Unreachable From 192.168.1.254 icmp_seq=4 Destination Port Unreachable From 192.168.1.254 icmp_seq=5 Destination Port Unreachable From 192.168.1.254 icmp_seq=6 Destination Port Unreachable From 192.168.1.254 icmp_seq=7 Destination Port Unreachable ^C --- 8.8.8.8 ping statistics --- 7 packets transmitted, 0 received, +7 errors, 100% packet loss, time 8ms root@mynas:~# ping www.google.com PING www.google.com (142.250.187.196) 56(84) bytes of data. From 192.168.1.254 (192.168.1.254) icmp_seq=1 Destination Port Unreachable From 192.168.1.254 (192.168.1.254) icmp_seq=2 Destination Port Unreachable From 192.168.1.254 (192.168.1.254) icmp_seq=3 Destination Port Unreachable From 192.168.1.254 (192.168.1.254) icmp_seq=4 Destination Port Unreachable From 192.168.1.254 (192.168.1.254) icmp_seq=5 Destination Port Unreachable ^C --- www.google.com ping statistics --- 5 packets transmitted, 0 received, +5 errors, 100% packet loss, time 7ms root@mynas:~# nslookup www.google.com Server: 81.139.57.100 Address: 81.139.57.100#53 Non-authoritative answer: Name: www.google.com Address: 142.250.200.36 Name: www.google.com Address: 2a00:1450:4009:81f::2004 root@mynas:~# nslookup www.google.com 8.8.8.8 Server: 8.8.8.8 Address: 8.8.8.8#53 Non-authoritative answer: Name: www.google.com Address: 142.250.200.36 Name: www.google.com Address: 2a00:1450:4009:820::2004 root@mynas:~# traceroute 8.8.8.8 traceroute to 8.8.8.8 (8.8.8.8), 30 hops max, 60 byte packets 1 192.168.1.254 (192.168.1.254) 0.352 ms 0.392 ms 0.403 ms 2 * * * 3 * * * 4 * * * 5 * * * 6 * * * 7 * * * 8 * * * 9 * * * 10 * * * 11 * * * 12 * * * 13 * * * 14 * * * 15 * * * 16 * * * 17 * * * 18 * * * 19 * * * 20 * * * 21 * * * 22 * * * 23 * * * 24 * * * 25 * * * 26 * * * 27 * * * 28 * * * 29 * * * 30 * * * root@mynas:~#
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Re: Dynamic DNS problems on Synnology with Orbi RBR50V2 firmware 2.7.3.22
@dbrewood wrote:
@CrimpOn wrote:
The Advanced Setting on page 10 do not have anything resembling "Block Sites"?
Alas not no 😞
Thanks for the example. Will take some time to digest that. I did search for how to block sites with the BT Hub 6 and the concensus is as you stated: cannot be done. There were several comments that BT Parental Controls IS able to block sites. That probably involves a fee.
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Re: Dynamic DNS problems on Synnology with Orbi RBR50V2 firmware 2.7.3.22
Thanks for that. I'm now wondering if it is worth:
- Turning off WiFi on the BT Hub
- BT Hub will continue to handle port forwarding etc as it is now with the Orbi offline.
- Changing the Orbi IP back to 192.168.1.1 and connecting the Orbi in AP mode to the BT Hub. (Assuming this disables DHCP etc)
Would that allow the Orbi to function with the BT Hub handling DNS / DHCP etc. Or is that way too simple?
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Re: Dynamic DNS problems on Synnology with Orbi RBR50V2 firmware 2.7.3.22
@CrimpOn : I am having troubles to undertand the exact cause of the DNS problem. My only problem is errors in updating my Dynanic DNS on Synology. A few times a day my Synology cannot be reached with xxx.synology.me. Also the Quickconnect does not work at that moment. My NAS reports an error : cannot get an eternal IP adres.
To me it looks like a DNS problem. The person in the other formum (tekguru) had figured out this is caused by Orbi. I think he is right because of his research. And the fact that te latest Orbi firmware had a fix on DNS....?
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Re: Dynamic DNS problems on Synnology with Orbi RBR50V2 firmware 2.7.3.22
@NESSHINDO wrote:@CrimpOn : I am having troubles to undertand the exact cause of the DNS problem. My only problem is errors in updating my Dynanic DNS on Synology. A few times a day my Synology cannot be reached with xxx.synology.me. Also the Quickconnect does not work at that moment. My NAS reports an error : cannot get an eternal IP adres.
To me it looks like a DNS problem. The person in the other formum (tekguru) had figured out this is caused by Orbi. I think he is right because of his research. And the fact that te latest Orbi firmware had a fix on DNS....?
It is a DNS issue (Tekguru here) 🙂 The annoying thing is the fix in the latest firmware was supposed to be a fix for this very same issue. In reality it breaks it for a lot of people.
From conversations on here it does look like V2.7.2.104 does havd the telnet option so I may downgrade the firmware, disconnect the internet, change the NVRAM to stop auto-updating and the re-enable the intenet. We can only see what happens,
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Re: Dynamic DNS problems on Synnology with Orbi RBR50V2 firmware 2.7.3.22
My guess is the telnet hack is your only remaining opton. DMZ avoids a Double NAT, but does nothing to stop the Orbi from auto-updating firmware. Even if the ISP router could block sites, the DMZ bypasses everything in the router.
Detailed instructions can be found here: https://www.dropbox.com/s/se94mxcfzhpmi1o/Prevent%20Orbi%20from%20Updating.pdf?dl=0
On the underlying issue, are other devices on the network able to ping outside resources?
This is another example of how frustrating Orbi firmware issues are. My Orbi auto-updated to V2.7.3.22 and appears to function perfectly. It doesn't drop connections. Doesn't reboot. OpenVPN and port forwarding work. Yet when people post about issues with V2.7.3.22 they are not making them up.
I know this is off-topic, but how did the Orbi come to have IP 192.168.1.254?
The default configuration for Netgear routers (including Orbi) is to reserve 192.168.1.1 for the router and use the remainder of the subnet for LAN devices. Is there a device at 192.168.1.1?
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Re: Dynamic DNS problems on Synnology with Orbi RBR50V2 firmware 2.7.3.22
Thanks, I'll try the telnet 'hack' to see if it works for me. Instructions look good!
Other devices and the NAS can Ping out most of the time. When the Orbi DNS issue occurs it is there for maybe an hour then fixes itself, it is transient in natutre which does not help with debugging.
I changed the IP on the Orbi so it'd make it easier for me to switch from the BT Hub to the Orbi as the hub uses 192.168.1.254 as it's IP.
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Re: Dynamic DNS problems on Synnology with Orbi RBR50V2 firmware 2.7.3.22
Unusual IP for the Orbi, but makes perfect sense.
If you have a Windows computer, it might be entertaining to check out PingInfoView from www.nirsoft.net (free). I usually keep it running in the background as a primitive check on the WAN/LAN network. It pings every 30 seconds. I have it set to check a bunch of public DNS servers and some local devices. (see image attached. I rebooted Windows today because of the monthly Tuesday software update.)
My reasoning for the experiment is that (a) ICMP (ping) is based on UDP and delivery is not guaranteed on UDP packets, (b) if only one DNS server fails to respond to ICMP, maybe that particular packet got "lost" on the way there or back, (c) if every DNS server fails to respond to 2 or more consequitive pings, then there is a good chance that my Orbi internet connection has failed. On the whole, I have found internet DNS servers more consistent than some of my security cameras and smart plugs. (sigh)
There are all sorts of options. I log the failures to a text file and use grep to extract only the DNS failures.
There is also a hack to restore telnet to V2.7.3.22, but that does nothing to address the underlying issue.
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Re: Dynamic DNS problems on Synnology with Orbi RBR50V2 firmware 2.7.3.22
My ISP router has other network mask so I have to migrate all my devices to other ip adresses (fixed).
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Re: Dynamic DNS problems on Synnology with Orbi RBR50V2 firmware 2.7.3.22
@NESSHINDO wrote:
Could it be that the problem may be solved when I put my Orbi in AP mode?
My ISP router has other network mask so I have to migrate all my devices to other ip adresses (fixed).
Certainly changing the Orbi to AP mode should remove the Orbi from any questions regarding DNS.
Can the ISP router be set to the same IP subnet as the Orbi through a management interface?
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Re: Dynamic DNS problems on Synnology with Orbi RBR50V2 firmware 2.7.3.22
No this isn't possible. It has 192.168.2.x . Fixed in the interface...
But maybe transferring my devices to this new subnet may solve my issue. I am gonna think about it.
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Re: Dynamic DNS problems on Synnology with Orbi RBR50V2 firmware 2.7.3.22
@CrimpOn wrote:My guess is the telnet hack is your only remaining opton. DMZ avoids a Double NAT, but does nothing to stop the Orbi from auto-updating firmware. Even if the ISP router could block sites, the DMZ bypasses everything in the router.
Detailed instructions can be found here: https://www.dropbox.com/s/se94mxcfzhpmi1o/Prevent%20Orbi%20from%20Updating.pdf?dl=0
Well it looks like the fix you detail has resolved the issue on the main router, or at least I've managed to go back to the older firmware without it auto-updating.
The satellites alas seem not to have the telnet option anywhere and even though I've managed to downgrade them they auto-update to version
2.7.3.22.
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Re: Dynamic DNS problems on Synnology with Orbi RBR50V2 firmware 2.7.3.22
My memory is that once the satellite is manually changed to a previous version, telnet will appear on the satellite debug page. If it auto-updates to V2.7.3.22, then telnet is gone. There may be a brief window there to change the version number (or disconnect from internet until done).
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Re: Dynamic DNS problems on Synnology with Orbi RBR50V2 firmware 2.7.3.22
@CrimpOn wrote:My memory is that once the satellite is manually changed to a previous version, telnet will appear on the satellite debug page. If it auto-updates to V2.7.3.22, then telnet is gone. There may be a brief window there to change the version number (or disconnect from internet until done).
Hmm I must have missed the window, I'll try it again later..... Cheers
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Re: Dynamic DNS problems on Synnology with Orbi RBR50V2 firmware 2.7.3.22
@CrimpOn wrote:My memory is that once the satellite is manually changed to a previous version, telnet will appear on the satellite debug page. If it auto-updates to V2.7.3.22, then telnet is gone. There may be a brief window there to change the version number (or disconnect from internet until done).
Thanks again, satelites now 'fixed' too 🙂
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Re: Dynamic DNS problems on Synnology with Orbi RBR50V2 firmware 2.7.3.22
Well with your helps guys the firmware was indeed downgraded on the router and the satelites. Th bad news is that the DNS issue came back within an hour of the firmware downgrade so the issue is still not fixed.
The next step I guess is to factory reset the Orbi and reconfigure it from scratch (not using a saved out prior configuration). If that fails I'm still wondering if trying the Orbi in AP mode would help? Or would that cause double NAT issues?
I've also complained to Netgear in my support ticket at their lack of response. I've sent back three replies since my call with their enginer (containing the additional testing I've done) and not received any reply.
I'm starting to feel the Orbi is no longer for for purpose.
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Re: Dynamic DNS problems on Synnology with Orbi RBR50V2 firmware 2.7.3.22
Today (if my new router arrives) gonna link my NAS directy to router (Fritzbox). And Orbi in AP mode.
Still having a bit doubt that the problem is caused by DMS from Synology instead of Orbi.....
My other NAS with DSM 6.x with dyn dns x.synology.me is doing wel on same network connected to Orbi with DHCP..... Thats causing my doubt.
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Re: Dynamic DNS problems on Synnology with Orbi RBR50V2 firmware 2.7.3.22
@NESSHINDO wrote:Today (if my new router arrives) gonna link my NAS directy to router (Fritzbox). And Orbi in AP mode.
Still having a bit doubt that the problem is caused by DMS from Synology instead of Orbi.....
My other NAS with DSM 6.x with dyn dns x.synology.me is doing wel on same network connected to Orbi with DHCP..... Thats causing my doubt.
Which router are you buying? Keep, us posted as to how you get on with running the Orbi in AP mode.
Well for me running the Orbi I get the issue between 2 & 11 hours after it going online and it occurs from then on at about 2 hour intervals. The BT Home Hub has now been online over 16 hours and the iossue has not occurred at all.
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Re: Dynamic DNS problems on Synnology with Orbi RBR50V2 firmware 2.7.3.22
Just installed the FritzBox 7590. Put my Orib on AP mode (it gets IP adresses by DHCP). Made portforwards on FritzBox. NAS connected with UTP on FritzBox.
Fingers crossed...
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Re: Dynamic DNS problems on Synnology with Orbi RBR50V2 firmware 2.7.3.22
Keep us posted, expensive the FritzBox 7590. I hope it fixes your issues. I can't warrant spending on such an item when the Orbi should have that functionality natively.
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Re: Dynamic DNS problems on Synnology with Orbi RBR50V2 firmware 2.7.3.22
Very Expensive. And a serious risk because not sure it will solve. Till now no errors....
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Re: Dynamic DNS problems on Synnology with Orbi RBR50V2 firmware 2.7.3.22
Good luck indeed!
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Re: Dynamic DNS problems on Synnology with Orbi RBR50V2 firmware 2.7.3.22
No errors for 24 hours.....
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Re: Dynamic DNS problems on Synnology with Orbi RBR50V2 firmware 2.7.3.22
Fingers crossed for you.
For me I factory reset this morning and manually configured it instead of loading up the prior settings. I also managed (just in case) to stop the new firmware from installing. So waiting and seeing how it goes.
So is your Fritzbox handling DNS, DHCP etc, with the Orbi's just being used for carrying the Mesh WiFi?
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Re: Dynamic DNS problems on Synnology with Orbi RBR50V2 firmware 2.7.3.22
Good luck for you to!
Fritzbox is handling now all router functions. DHCP, DNS etc. Indeed Orbi just for Mesh. Till now also steady Wifi. This was a problem earlier on and on advise from Netgear i used Routermode for stability...
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