How do I connect to 5g?

normally with a mesh system this question is NOT a concern tell us more about why you want to connect to 5?....device...setup..??????

madotom wrote:How do I connect to 5g?Perhaps there is a typo. When I search for "HP Envy 7550" or "Envy 7550", I get no hits. Is this the exact model number?

Thanks for the clarification. (I wanted to confirm that the printer supports 5G WiFi, and the specs say it does.)For something like printing, the speed of connection is of little importance. My guess is that the printer software compared the Orbi 2.4G and 5G WiFi signals and said, "2.4G is fine. I'll use it." If you are up for an experiment, you can try this:Use the Orbi web interface, Advanced Tab, Advanced Settings, Wireless Settings to temporarily stop broadcasting the Orbi SSID on the 2.4 channel. This will not cause any devices that are currently connected at 2.4G to be disconnected.Go to the printer setup, have it "Forget" the Orbi SSID (maybe by attempting to select a neighbor's WiFi - which will fail), then select the Orbi SSID again, which should be the 5G channel.After the printer connects, look at "Attached Devices" to see what channel it has connected at.Go back and check "broadcast SSID" on the 2.4G channel.

Envy 7550 Connection to orbi 5g | NETGEAR Communities

8 Replies

Retired_Member
Apr 17, 2020
normally with a mesh system this question is NOT a concern

tell us more about why you want to connect to 5?....device...setup..??????
CrimpOn
Guru
Apr 17, 2020
madotom wrote:
How do I connect to 5g?
Perhaps there is a typo. When I search for "HP Envy 7550" or "Envy 7550", I get no hits. Is this the exact model number?
- madotom
  Aspirant
  Apr 17, 2020
  It is 7855
  - CrimpOn
    Guru
    Apr 17, 2020
    Thanks for the clarification. (I wanted to confirm that the printer supports 5G WiFi, and the specs say it does.)
    For something like printing, the speed of connection is of little importance. My guess is that the printer software compared the Orbi 2.4G and 5G WiFi signals and said, "2.4G is fine. I'll use it."
    
    If you are up for an experiment, you can try this:
    Use the Orbi web interface, Advanced Tab, Advanced Settings, Wireless Settings to temporarily stop broadcasting the Orbi SSID on the 2.4 channel. This will not cause any devices that are currently connected at 2.4G to be disconnected.
    Go to the printer setup, have it "Forget" the Orbi SSID (maybe by attempting to select a neighbor's WiFi - which will fail), then select the Orbi SSID again, which should be the 5G channel.
    After the printer connects, look at "Attached Devices" to see what channel it has connected at.
    Go back and check "broadcast SSID" on the 2.4G channel.

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Envy 7550 Connection to orbi 5g