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MP1987
Nov 17, 2021Aspirant
Extremely slow CBR40 Speeds, need help
I have the "Ultra Fast" 900mbps Xfinitity plan with a CBR40 modem/router and RBS20 satelite. I've never seen speeds quite near 900, but in the past it's been quite good (at least 300-400mbps over Wifi). Lately I'm only seeing speeds of 30-40mbps over wifi when using either Googles speed test, or speedtest.net. I do not have a way to check my wired speed other than using the app because I don't have a computer with an ethernet port. I recently did a factory reset on the router, and updated the firmware to V2.5.0.24_1.0.8 with no changes noted. I've had the ISP send a tech out and they routed a new cable to my house which also had no affect. ISP says my connection is good up to the modem. I have also noticed since doing a factory reset that my devices are having trouble connecting to my wifi, they are constantly dropping off. This was not an issue before.
I have no splitters between the main cable and the modem. Wifi channels are set to auto.Armor, Circle, Daisy Chain, Fast Roaming, IPv6 all disabled.
Please help. I'm ready to just bite the bullet and go buy a new modem or rent one.
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If you have a PC or laptop that does not have a ethernet port, you can get a USB to ethernet port adapter to help with testing wired speeds.
The CBR40 should see near 800-900Mbps depending upon if ISP supports on DOCSIS 3.0 it and all 32 channels are locked in. Most ISP now days require a DOCSIS 3.1 modem for 1Gb services.
- MP1987Aspirant
All the devices I've tried doing a speed test on are on the 5ghz network.
What do you mean by "all 32 channels are locked in" ?
The channels seen on the Cable Connection Status page.
Will look similar to whats seen here:
What wifi devices do you have connected to the CBR?
Check the device you're testing on to see if its on 2.4ghz or 5ghz.
2.4ghz is a slow network and those speeds are about right for 2.4ghz. 5ghz is much faster.