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Forum Discussion

Gsmites's avatar
Gsmites
Tutor
Nov 01, 2019

FW V2.5.0.38 Apple products dropping wifi

Since updating Firmware to V2.5.0.38 our Apple products (iOS 13.2 - Iphone/IPad) keeps dropping wifi connection.  All the other devices have zero issues (Nest, Echo, Hue).  It's been super reliable u...
Philippe69's avatar
Philippe69
Aspirant
May 04, 2020
Could you please explain to me how to downgrade a firmware on Orbi ? I’ve tried to upload the previously released firmware 2.5.1.106 (as the latest 2.5.2.104 is creating internet drop) through manual update, but I get a error message about wrong firmware. Thanks in advance for your help.
FURRYe38's avatar
FURRYe38
Guru
May 04, 2020

Use a wired PC for this process. Safari(Mac), IE11, Firefox or Opera browsers are recommended.

Log into the RBSs web page and send the FW file there first.

Then send the RBR FW file lastly.

Factory reset the RBS and RBR and setup from scratch. After makeing sure the system works after setting up, be sure to make a backup configuration to file for safe keeping. This saves time if a reset is needed again.

Philippe69 wrote:
Could you please explain to me how to downgrade a firmware on Orbi ? I’ve tried to upload the previously released firmware 2.5.1.106 (as the latest 2.5.2.104 is creating internet drop) through manual update, but I get a error message about wrong firmware. Thanks in advance for your help.