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Forum Discussion
freakievinnie
Oct 04, 2018Star
Firmware 2.2.1.210 and connection problems Skybell
Yesterday I manually updated the firmware (2.1.4.16) of my Orbi RBR50 and RBS50 to 2.2.1.210. All devices quickly connected except for my Skybell Trim Plus doorbell. So I reset the router and satelit...
- Oct 10, 2018
Thank you all for your imput/help. It took a lot of time and frustration but my Skybell is online now for almost 2 days.
freakievinnie
Oct 08, 2018Star
After a lot of test work, I have some additional information.
Immediately after the update to firmware 2.2.1.210, the Skybell is connected and works as it should. At the moment the connection between the Orbi router and the Skybell is interrupted for a moment, the Skybell will no longer be/come online.
Then I changed the password of my router and used only lower case (so no upper case letters or 'strange characters' like # @! etc) letters. The Skybell does not connect. Then I have changed my password into numbers only. This too has no result at all. Finally, I did not use a password and then the Skybell immediately connected to my Orbi.
So it looks like it is a password/security problem because the router no longer accepts the existing ‘Skybell password’.
tarxvf
Oct 08, 2018Guide
Thanks for the detailed response, so nothing can be done for now till the fix is provided thru the next firmware release? We cannot remove the password as such.