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Forum Discussion
steve8411
Oct 03, 2018Apprentice
Firmware 2.2.1.210 released as of 10/3/18
New firmware is available via the GUI ....
Let's hope for success.
Crestviewdoc
Oct 08, 2018Tutor
I have been following this thread and was dreading the update. My system is a simple setup of a router on level 1 of the house and a satellite on level 2.
I was updated automatically on Saturday and was unable to connect to the internet after the update. I then powered off the router and satellite. I rebooted the satellite and when I was able to connect to the internet a few minutes later I then plugged in the satellite. Since then the system is perfect. I have both 2.4 and 5g connected with approximately 9 evices connected, 8 wireless and 1 wired printer connected directly to the router. Everything is working flawlessly.
Under the old firmware I was disconected randomly from the internet, especially (as I work from home) when I was connected to my firm's VPN. Note that these disconnects never happended while connecting to a non-orbi router system. It was definitely an Orbi problem as has been documented by manhy other users.
Today is the first day back at work and after 2 hours I have (Thank G-d) not experienced any disconnects. I will report back after the work day concludes with an update.
- tgarveyOct 19, 2018Tutor
I have powered all units off and on a few times. No difference. I spent 45 minutes getting to a tech support person and then 20 minutes with him just confirming the existence of the problem (all three satellites losing their connections countless time a day) only to be offered replacement satellite units. No thanks. I’ve disputed the charge with my cc company. The product and company are deficient.
- FURRYe38Oct 19, 2018Guru
tgarvey wrote:
I have powered all units off and on a few times. No difference. I spent 45 minutes getting to a tech support person and then 20 minutes with him just confirming the existence of the problem (all three satellites losing their connections countless time a day) only to be offered replacement satellite units. No thanks. I’ve disputed the charge with my cc company. The product and company are deficient.
- FURRYe38Oct 08, 2018Guru
Do you have Daisy chain enabled or disabled with in your UI?
Glad yours is working.
Enjoy. :smileywink:
Crestviewdoc wrote:
I have been following this thread and was dreading the update. My system is a simple setup of a router on level 1 of the house and a satellite on level 2.
I was updated automatically on Saturday and was unable to connect to the internet after the update. I then powered off the router and satellite. I rebooted the satellite and when I was able to connect to the internet a few minutes later I then plugged in the satellite. Since then the system is perfect. I have both 2.4 and 5g connected with approximately 9 evices connected, 8 wireless and 1 wired printer connected directly to the router. Everything is working flawlessly.
Under the old firmware I was disconected randomly from the internet, especially (as I work from home) when I was connected to my firm's VPN. Note that these disconnects never happended while connecting to a non-orbi router system. It was definitely an Orbi problem as has been documented by manhy other users.
Today is the first day back at work and after 2 hours I have (Thank G-d) not experienced any disconnects. I will report back after the work day concludes with an update.
- CrestviewdocOct 08, 2018Tutor
Daisy chain is enabled on my system. (I have no idea what this means but it is checked).
- CrestviewdocOct 08, 2018Tutor
Sorry...I forgot to indicate that this was in response to a request.
Do you have Daisy chain enabled or disabled with in your UI?
Glad yours is working.
Enjoy.
@Crestviewdoc wrote:
I have been following this thread and was dreading the update. My system is a simple setup of a router on level 1 of the house and a satellite on level 2.
I was updated automatically on Saturday and was unable to connect to the internet after the update. I then powered off the router and satellite. I rebooted the satellite and when I was able to connect to the internet a few minutes later I then plugged in the satellite. Since then the system is perfect. I have both 2.4 and 5g connected with approximately 9 evices connected, 8 wireless and 1 wired printer connected directly to the router. Everything is working flawlessly.
Under the old firmware I was disconected randomly from the internet, especially (as I work from home) when I was connected to my firm's VPN. Note that these disconnects never happended while connecting to a non-orbi router system. It was definitely an Orbi problem as has been documented by manhy other users.
Today is the first day back at work and after 2 hours I have (Thank G-d) not experienced any disconnects. I will report back after the work day concludes with an update.
Daisy chain is enabled.
My Setup (Cable 900Mb/50Mb)CM1000r>XR450> > EX7700 (Wireless Extender)
Additional NG HW: Orbi CBK40(Gateway Mode), R7800, EX7500/EX7700 and WNHDE111Message 162 of 168