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Forum Discussion
Solved
Firmware 2.7.3.22 not showing devices
Everything was dialed in on the previous firmware until the upgrade. Now I cannot see my ecobee thermostats even though they are connected and working. Anyone else seeing issues?
- I can try a factory default reset. i don’t recall that a requirement in the release notes. I’m assuming reset will not downgrade firmware
Sorry, I don't consider a "factory reset and setup" as a solution to anything.
A factory reset should be done under two circumstances: 1) at the factory (hence the name), and 2) to reset it for sale.
If you have to "factory reset" because of a firmware update, you have failed. I am not going thru this painful process for every firmware update.
Can you imagine if you have to wipe your smartphone or computer everytime you updated the firmware/OS?
Why can't Netgear update the firmware without requiring a full-blown reset? If they cannot, then their software should save the configuration, update the firmware, reset, and restore the configuration.
- I totally agree! It solved my problem but yes Netgear needs to work on a better user experience because it’s definitely bush league