Firmware V1.12.0.18 Discussion

I had the same issue and downgraded the Firmware to 1.11.02 and that took care of the problem.  I called netgear support today, waited for 50+ minutes, finally someone came on, who was very difficult to understand.  The only solutions she suggested is to factory reset the Orbi system, when it's actually a Netgear problem.  I can't believe how bad the support of this orgranization is!!!  Only 90 days for support?  That is crazy!!

For those who have rolled back their firmware, and blocked updates using the telnet/nvram method described earlier in this discussion: is it sufficient to do this just on the router, or does one need to block updates directly on the satellites also?

Any thoughts gratefully welcomed - it sucks not having my two satellites working!

---

Butch1326 wrote:

To stop the Orbi from installing the updated firmware automatically follow the steps below.  

 

Perform these step after you downgraded the firmware to a prior release.

 

1) Launch your favorite web browser and go to <Router IP Address>/debug.htm

 

2) Login <username> <password> when prompted

 

3) Check Enable Telnet

 

4) Start a Telnet session.  I use Putty.  Enter the <Router IP Address> Telnet is using port 23

 

5) You can skip this step if you like.  I am calling it out for illustration purposes only...  

Type nvram show | grep auto_* <ENTER>

You will see a list similar to this:

root@RBR50:/# nvram show | grep auto_
vpn_access_mode=auto
wl_auto_antenna=1
set_auto_agreement=0
orbi_auto_upgrade=1
ipv6_autoConfig_dns_assign=0
ipv6_autoConfig_dns1=
ipv6_autoConfig_dns2=
upnp_enable_autoScan=0
ipv6_auto_dns_assign=0
bas_auto_conn_flag=0
orbi_auto_upg=0
autofw_port0=
ipv6_auto_dns1=
ipv6_auto_dns2=
qos_auto_bandwidth=0
green_enable_autorefresh_status=0
enable_dev_auto_refresh=1
wl_rate=auto
auto_check_for_upgrade=1
auto_update=1
root@RBR50:/# root@RBR50:/#

 

The 3 configurations highlighted above you will want to update the value from =1 to =0

orbi_auto_upgrade=1

auto_check_for_upgrade=1
auto_update=1

 

6) To update run the following commands:

nvram set orbi_auto_upgrade=0  <ENTER> (no spaces after set)

nvram set auto_check_for_upgrade=0 <ENTER> (no spaces after set)

nvram set auto_update=0 <ENTER> (no spaces after set)

 

7) Type the following commands to confirm the 3 configurations are set to =0

nvram show | grep orbi_auto_upgrade <ENTER>

nvram show | grep auto_check_for_upgrade <ENTER>

nvram show | grep auto_update <ENTER>

 

8) After you confirmed the 3 configuration values are set to =0 then type nvram commit <ENTER> (this step will save the changes)

 

9) Type exit to terminate the telnet session

 

10) Go back to the <Router IP Address>/debug.htm web page and uncheck Enable Telnet

 

Please note within a day or so the Orbi will know there is an updated firmware release available but it will not automatically install it.  If you do go back into a Telnet session after the Orbi knows there is an updated firmware release the configuration orbi_auto_upgrade will have a value greater than 1.  That is okay.  Do not change the value back to =0

---

^^^^ This works great.  Couple tips

1. There's another parameter not listed:

orbi_auto_upg 

orbi_auto_upgrade

Follow the same instructions as above for this parameter. 

2. Also download the downgraded firmware and have it all ready.  

3. load the instructions of page 5 of this thread in separate tabs and have your telnet client ready

4.  Then disconnect the wan side (cable modem side) of the orbi so it doesn't immediately try to download the new firmware post-downgrade (you will lose internet connectivity so make sure you have a telnet client, firmware and these instructions from page 5 all loaded up in a browser ahead of time)

5. Be very quick in the following procedures: a) downgrade the firmware (I did the satellties first, then router) followed by the b) enable telnet in the orbilogin.com/debug.htm as above and c) issue the actual telnet commands.  After everything is sucessful hook wan/cable modem side ethernet cable back in a few minutes later. 

Netgear hurry up and fix this!!

I did this and my router and satellite still updated v1.12.0.18.  NetGear support is not helpful.  I want a stable system.

The telnet procedure did not work for me. My Orbi just upgraded itself again today to the broken firmware, for the 4th time, and of course, I lost my satellites . Sigh.

IS THERE ANY WAY THAT ACTUALLY WORKS TO STOP UPDATES FROM HAPPENING ?