NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Firmware not updating on NetGear web site or via smart phone
Unable to update firmware from the website or from my smart phone. This system is equipped with Satellite RBW30. On the Smart phone i am seeing CHECK FIRMWARE Error and on the ORBI site i get an indi...
Manual update requires that the zip file be "unpacked" to extract the actual firmware image, which in the case of the RBW30 has a file extension of chk. It is not clear from the post if that step was done.
thanks Ill give this a try. Thanks again
Hi CrimpOn,
I finally located the ISP page for my RBW30 Satellite-it is the same page that you attached previously. I went to the Firmware update location and click on it which went into the Browse File. I located the the file on my computer for RBW30-V2.6.2.6 1.0 zip which I downloaded directly from ORBI downloads. (This this the most current Version-V2.6.2.6 1.0 16 zip) And I clicked on UPDATE and I get a message that the Update Failed.
So far, I have tried to update this RBW30 Satellite;
- Online update via ORBI login Portal
- Manual update via ORBI login Portal
- Manual update via my Android App
- And lastly, Manual update via the RBW30 ISP Satellite page.
Do you have any other thoughts as to how I might download to the most current update? I hate to give up this task especailly when I see that there is another most recent version update. Thanks again.
Manual update requires that the zip file be "unpacked" to extract the actual firmware image, which in the case of the RBW30 has a file extension of chk. It is not clear from the post if that step was done.
Thanks CrimpOn for your quick reply. Much appreciated. When I extracted the Compressed Zipped File RBW30-V2.6.2.6_1.0 16 I got the following;
- RBW30- V2.6.2.6_1.0 16CHK
- and RBW30-V2.6.2.6_1.0 16 Release Notes
Is there another step that I missed? Thank you
(sorry for the delay. watching Olympic ice skaters)
Yes, this is correct. What I suggest is to connect directly to the RBW30 web page using the IP address of the RBW30. Select the "Firmware Update" menu item (bottom). Then browse to and select the *.chk file.
Good Morning CrimpOn, it worked!!:smileyvery-happy: the 2.6.2.6 downloaded with out much issue. Going forward is this process i will need to use if i see an update from Orbi that has not automatically updated. Thanks again for your patience and expertise. Be safe.