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randomousity's avatar
randomousity
Luminary
Mar 24, 2021
Solved

Firmware update service unavailable

If I go to the firmware update page, it shows "service unavailable" as the status for both the RBR50 and RBS50. Is anyone else experiencing this? Is it a server/hosting issue on Netgear's end? Intern...
  • FURRYe38's avatar
    FURRYe38
    Apr 21, 2021

    This is a NG Cloud service issue. Not FW or anything users can adjust for. Contact NG support for help and infromation. 

    Usually comes back on it's own or after NG fixes it on there side. 

     

    Good Luck. 

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Apr 21, 2021

Hard to admit that when it's not FW related. Seen it accross many FW versions. Always comes back at the behest of NGs doings behind the scenes. 

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Apr 21, 2021

Nothing to admit. Again not a FW issue. 

But you can think what ya like. It works for me and others. 


Enjoy.