NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
pstoric83
Jun 21, 2017Guide
Have the Orbi disconnects been resolved yet?
I've purchased one and it's still in the box but after searching online and here in the forums it's seems that a ton of people are having issues with the unit and devices disconnecting. Can anyone ch...
Markkram
Jun 22, 2017Guide
Seems to be a lot of misinformation on this topic. I've been in contact almost daily with Netgear level 2 support. Let me share my experience. There is something wrong. Allegedly the new and improved FW update is due out next week. If I were you I would take your Orbi back and check back here to see if new update resolves the many connection issues I've experienced. I bought RBK 30. They REPLACED it with the RBK 40 as there is no solution available yet for the 30. It's insane how much time and effort I've spent on this. Hope FW update works - that's all I can say.
- peteytestingJun 22, 2017Hero
Markkram wrote:
Seems to be a lot of misinformation on this topic. I've been in contact almost daily with Netgear level 2 support. Let me share my experience. There is something wrong. Allegedly the new and improved FW update is due out next week. If I were you I would take your Orbi back and check back here to see if new update resolves the many connection issues I've experienced. I bought RBK 30. They REPLACED it with the RBK 40 as there is no solution available yet for the 30. It's insane how much time and effort I've spent on this. Hope FW update works - that's all I can say.
just fyi new fw should already be auto updating and ready for you to test