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Have to keep rebooting my RBR50
RBR50 + 2RBS50 Firmware Version: V2.1.2.18 Internet Provider: Xfinity Despite having applied all the latest patches, I keep having to reboot my Orbi - a few times a week to multiple times a day. W...
Hardware: RBR50 + 2 RBS50 satellites
Router Firmware Version: V2.1.2.18 (latest firmware)
Internet provider: Xfinity
Issue: Constantly having to reboot the router due to random loss of wireless connectivity (no LAN issues)
So I finally broke down and purchased premium support to try and resolve the issue - $90 for 6 months. Tech was very helpful. Provided the solution below - I have not had any issues for the past 24 hours (fingers crossed!)
- Login to the router
- Under Basic ---> Wireless ----> Wireless Network
- Change 2.4GHz Channel to 6 and 5GHz Channel to 44 ---> Apply
- Go to Advanced ---> Advanced Settings ---> Wireless Set Up
- Change CTS/RTS Threshold to 2200; Change Preamble mode to "Long Preamble"; Enable Implicit Beam Forming and Enable Mu Mimo (both check boxes) ---> Apply
- Uncheck "Enable Daisy Chain Topology" ---> Apply
There will be a couple of alerts and warnings that pop up - was told to ignore. Every time you hit apply it may take a couple of minutes - thats normal. Router will reboot inbetween at some point as well - thats normal too.
Good luck!
Thank you for sharing!
I followed JJames24 instructions above and it took my downstream speed from 220mbps to 30mbps.
Let undue those changes you made first.
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).If you updated to recent FW v.210, try enabling Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually.
https://community.netgear.com/t5/Orbi/Firmware-2-2-1-210-and-connection-problems-Skybell/m-p/1649275/highlight/true#M43001
MicahD wrote:
I followed JJames24 instructions above and it took my downstream speed from 220mbps to 30mbps.
Thank you for the detailed response, but most of that is greek to me. Today my iMac is getting 160mbps+, which is still half what literally every other device in my house gets, but is plenty fast.
What I know is: Recently I started losing all internet connectivity on a daily basis, the WiFi signal still existed but suddenly nothing was connected to the internet. Daily reboots for a few weeks now. Turns out this is a common problem with Orbi. Found this thread, did the things JJames24 noted in his post above, and my iMac suddenly dropped to 30mbps while everything else in the house is getting 280mbps or more.
This morning, iMac is back up to a respectable 160mbps. Now just waiting to see if I have to reboot in the middle of the day like I've had to for the past two weeks.
