NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

JJames24's avatar
JJames24
Guide
Feb 07, 2018

Have to keep rebooting my RBR50

RBR50 + 2RBS50 Firmware Version: V2.1.2.18 Internet Provider: Xfinity Despite having applied all the latest patches, I keep having to reboot my Orbi - a few times a week to multiple times a day. W...
Troubleshooting
FURRYe38's avatar
FURRYe38
Guru
Oct 25, 2018

Sounds good. Enjoy. :smileywink:

MicahD wrote:

Ok great, thank you again!  If the rebooting proble persists (or does not) I'll report back here, if it's gone great, if not I'll follow the suggestions you outlined.

FURRYe38 wrote:

Ok. Please give feedback and answers to some of the questions presented if you can. Helps us to know this information. 

 

You can also try this as it seems to have helped other Apple users:

Advanced Wireless Settings both 2.4GHz and 5GHz changed CTS/RTS Threshold to 2307.
https://community.netgear.com/t5/Orbi/Orbi-RBR40-RBS40-V2-1-4-16-mesh-network-drops-connection-to/m-p/1601598/highlight/true#M35230
Change the CTR/RTS threshold values for both 2.4 GHz and 5 GHz (2341 and 2345 respectively), changed preamble modes to long preamble, and Set 20/40Mhz Coexistence to 40Mhz only.

 

 

MicahD's avatar
MicahD
Star
Oct 30, 2018

Just coming back to say that it's now been several days since I implemented the changes mentioned above by JJames24 (replicated below) in a post higher up in this thread.  Since implementing those changes I have not had to reboot my Orbi RBR50 once.  Also, these changes appear to have fixed a minor issue I had that started when I installed the orbi originally, about every third time I used my wireless printer it would say "Can't find printer" and I'd have to pause and restart the print job to get it to go through.  That issue has also not occurred since making the above mentioned changes.

 

Hopefully this helps other people who are having similar problems, it appears to have helped me.  

 

 

  1. Login to the router
  2. Under Basic ---> Wireless ----> Wireless Network
  3. Change 2.4GHz Channel to 6 and 5GHz Channel to 44 ---> Apply
  4. Go to Advanced ---> Advanced Settings ---> Wireless Set Up
  5. Change CTS/RTS Threshold to 2200; Change Preamble mode to "Long Preamble"; Enable Implicit Beam Forming and Enable Mu Mimo (both check boxes) ---> Apply
  6. Uncheck "Enable Daisy Chain Topology" ---> Apply
  • FURRYe38's avatar
    FURRYe38
    Guru
    Oct 30, 2018

    Glad it worked for you. Thanks for letting us know.

    Enjoy. :smileywink: