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I'm in Orbi hell
I know I should probably just sit quietly on the sidelines and read all the other tales of woe, and add a ++metoo to the thread. But I'm honestly staggered by how badly I'm let down. I bought a ...
OK, couple items I see,
What channels are your neighbors using the most of? 1, 6 or 11? Who's using channels on the 5ghz radio?
Try this, there is a power setting on the orbi, it's set for high, try setting for medium. You may have to move the Satellite closer. I would disable the Satellite tempariarily to see if the Orbi router alone stops working or not.
Your modem is a gateway modem if this is the one you have:
http://www.hitron-americas.com/product/cgnm-2250/
It's recommended to set this to transparent brige mode and disable any wifi here, or if it can't be bridged, use it's DMZ for the IP address the Orbi router gets from the modem. Disable any WiFi and uPnP here on the modem.
Are you now using v2.0.1.4 on the router? I would do one more factory reset and test with some of the suggestions above including the ones previously mentioned.
What is the Mfr date on the router? 2016 or 2017?
I'm deeply appreciative of the time you're taking. The Hitron has no WiFi enabled, and the port connecting to the Orbi is in "passthrough" mode, which is effectively the same thing as bridging (passthrough is a customer-available setting, bridge requires the ISP to reconfigure and they are reluctant to do this as it can cause confusion for support and troubleshooting apparently. They recommended using passthrough when I called about that moons ago.
I have, as previously noted, examined the channels of my neighbors and tried to avoid them, but that didn't have any impact. Lowering the power setting seems counter-intuitive, and the whole reason for the orbis was to saturate the house more. Even now, my signal is -56db (44%). The closest neighbor is -84db and on different channels.
Moving the satellite closer is not an option.
Disabling the satellite is a worthwhile test, but if it is the solution, I'm sort of losing the Orbi advantage, no?
I'll do another factory reset.
Hi there. I know your pain, I registered just to post this.
I know it seems counterintuitive to decrease the power settings, but I was previously suffering in "Orbi Hell" too and that was one of the things that ended up giving me decent stability.
I have a similar sized home, which the Orbi is apparently overkill for, but a single router wasn't good enough either. I had total dead spots at one end of my home with my last AC router, but the Orbi just blasts through it all like it was nothing.
I tried all sorts of things, what finally made a noticeable impact were the combination of these three things:
- setting up different SSIDs for 2.4 and 5ghz (this must be done on both the router AND the satellite via telnet.)
- setting static IP for the satellite
- decrease the 5ghz broadcast to 75% and the 2.4ghz broadcast to 50%.
I am running V2.1.2.18 on RBK50 with ethernet backhaul. It really finally works fine, after months of frustration. I'm scared that their new version is going to mess it up for me when they fix it for everyone else.
All previous versions were awful for stability, with 1.11.0.20 being the least awful but having other issues making it undesirable.
Good luck!I agree that reducing the power can and will reduce the range, however this is a troubleshooting step along with not using the Satellite. You can go back to High after checking this out of course.
What is the distance between the router and the Satellite. Mines 40ft est. Satellites shouldn't be too close or too far either.
Trying to see if trying some of these steps can help identify where the issue maybe.
Mines currently set for Auto on 2.4Ghz and manual channel 48 using WPA2 and AES only. I only have Beamforming enabled, all others are disabled. You can certainly try this as well. IPv6 is also disabled.
What is the Mfr date on the router? 2016 or 2017?
Something you might review and try:
You appear to have some knowledge of the ORBI. I have an RBR40 with satellite. I also have R8000 Nighthawk X6. I want to run my desktop off my R8000 and everything else (iPad, TV, laptop, phone,and roommates iPad, etc) off my RBR40. If I understand your earlier response I need to be sure which unit goes first in the setup. Cable from wall to modem, modem to RBR40, RBR40 to R8000. Is that correct? Is there any other things I need to do?
