NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi_hell
Mar 22, 2018Aspirant
I'm in Orbi hell
I know I should probably just sit quietly on the sidelines and read all the other tales of woe, and add a ++metoo to the thread. But I'm honestly staggered by how badly I'm let down. I bought a ...
Orbi_hell
Mar 22, 2018Aspirant
I'm deeply appreciative of the time you're taking. The Hitron has no WiFi enabled, and the port connecting to the Orbi is in "passthrough" mode, which is effectively the same thing as bridging (passthrough is a customer-available setting, bridge requires the ISP to reconfigure and they are reluctant to do this as it can cause confusion for support and troubleshooting apparently. They recommended using passthrough when I called about that moons ago.
I have, as previously noted, examined the channels of my neighbors and tried to avoid them, but that didn't have any impact. Lowering the power setting seems counter-intuitive, and the whole reason for the orbis was to saturate the house more. Even now, my signal is -56db (44%). The closest neighbor is -84db and on different channels.
Moving the satellite closer is not an option.
Disabling the satellite is a worthwhile test, but if it is the solution, I'm sort of losing the Orbi advantage, no?
I'll do another factory reset.
FURRYe38
Mar 22, 2018Guru
I agree that reducing the power can and will reduce the range, however this is a troubleshooting step along with not using the Satellite. You can go back to High after checking this out of course.
What is the distance between the router and the Satellite. Mines 40ft est. Satellites shouldn't be too close or too far either.
Trying to see if trying some of these steps can help identify where the issue maybe.
Mines currently set for Auto on 2.4Ghz and manual channel 48 using WPA2 and AES only. I only have Beamforming enabled, all others are disabled. You can certainly try this as well. IPv6 is also disabled.
What is the Mfr date on the router? 2016 or 2017?
Something you might review and try:
- mcgunnerthegru1Mar 23, 2018Aspirant
You appear to have some knowledge of the ORBI. I have an RBR40 with satellite. I also have R8000 Nighthawk X6. I want to run my desktop off my R8000 and everything else (iPad, TV, laptop, phone,and roommates iPad, etc) off my RBR40. If I understand your earlier response I need to be sure which unit goes first in the setup. Cable from wall to modem, modem to RBR40, RBR40 to R8000. Is that correct? Is there any other things I need to do?
- FURRYe38Mar 23, 2018Guru
Are you wanting to use the R8000 as a wired LAN to LAN 2ndary wireless AP in a remote location?
How big is your home? Sq Ft?
Just curious, what is the Mfr and model# of the ISP modem?
mcgunnerthegru1wrote:You appear to have some knowledge of the ORBI. I have an RBR40 with satellite. I also have R8000 Nighthawk X6. I want to run my desktop off my R8000 and everything else (iPad, TV, laptop, phone,and roommates iPad, etc) off my RBR40. If I understand your earlier response I need to be sure which unit goes first in the setup. Cable from wall to modem, modem to RBR40, RBR40 to R8000. Is that correct? Is there any other things I need to do?
- mcgunnerthegru1Mar 23, 2018Aspirant
Are you wanting to use the R8000 as a wired LAN to LAN 2ndary wireless AP in a remote location? Yes.
How big is your home? Sq Ft? 2400 sq ft
Just curious, what is the Mfr and model# of the ISP modem? It is an ARRIS Surfboard SB6183
- RocketSquirrelMar 23, 2018Luminary
None of this is relevant. The problem is the Orbi firmware and you can’t fix it by tweaking. Hang in there for 2.2 in a week or so.