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Forum Discussion
Orbi_hell
Mar 22, 2018Aspirant
I'm in Orbi hell
I know I should probably just sit quietly on the sidelines and read all the other tales of woe, and add a ++metoo to the thread. But I'm honestly staggered by how badly I'm let down. I bought a ...
Orbi_hell
Mar 22, 2018Aspirant
I'm deeply appreciative of the time you're taking. The Hitron has no WiFi enabled, and the port connecting to the Orbi is in "passthrough" mode, which is effectively the same thing as bridging (passthrough is a customer-available setting, bridge requires the ISP to reconfigure and they are reluctant to do this as it can cause confusion for support and troubleshooting apparently. They recommended using passthrough when I called about that moons ago.
I have, as previously noted, examined the channels of my neighbors and tried to avoid them, but that didn't have any impact. Lowering the power setting seems counter-intuitive, and the whole reason for the orbis was to saturate the house more. Even now, my signal is -56db (44%). The closest neighbor is -84db and on different channels.
Moving the satellite closer is not an option.
Disabling the satellite is a worthwhile test, but if it is the solution, I'm sort of losing the Orbi advantage, no?
I'll do another factory reset.
jdubwebdev
Mar 23, 2018Aspirant
Hi there. I know your pain, I registered just to post this.
I know it seems counterintuitive to decrease the power settings, but I was previously suffering in "Orbi Hell" too and that was one of the things that ended up giving me decent stability.
I have a similar sized home, which the Orbi is apparently overkill for, but a single router wasn't good enough either. I had total dead spots at one end of my home with my last AC router, but the Orbi just blasts through it all like it was nothing.
I tried all sorts of things, what finally made a noticeable impact were the combination of these three things:
- setting up different SSIDs for 2.4 and 5ghz (this must be done on both the router AND the satellite via telnet.)
- setting static IP for the satellite
- decrease the 5ghz broadcast to 75% and the 2.4ghz broadcast to 50%.
I am running V2.1.2.18 on RBK50 with ethernet backhaul. It really finally works fine, after months of frustration. I'm scared that their new version is going to mess it up for me when they fix it for everyone else.
All previous versions were awful for stability, with 1.11.0.20 being the least awful but having other issues making it undesirable.
Good luck!