Installed Orbie and all websites give security certificate not safe message

[trailcat]

installed orbie rbr40 aka NETGEAR Orbi Whole Home Mesh WiFi System with Tri-band AC2200 WiFi System (RBK33-100NAS)

once connected to the internet all websites except google.com give security certificate error.

checked different computer, same results; changed back to older router and no more errors.

Please advise.

Thanks,

[Mstrbig]

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@trailcat wrote:

installed orbie rbr40 aka NETGEAR Orbi Whole Home Mesh WiFi System with Tri-band AC2200 WiFi System (RBK33-100NAS)

once connected to the internet all websites except google.com give security certificate error.

checked different computer, same results; changed back to older router and no more errors.

Please advise.

Thanks,

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Who is your ISP?
What device is your Orbi router connected to?
Are your satellites wired or wireless?
Did you reboot your ISP modem/router, before starting the Orbi router install?
How did you setup your Orbi router and satellites?

[FURRYe38]

Is this RBR or RBS web pages or internet web sites?

Try different browsers to see if this problem follows...

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@trailcat wrote:

installed orbie rbr40 aka NETGEAR Orbi Whole Home Mesh WiFi System with Tri-band AC2200 WiFi System (RBK33-100NAS)

once connected to the internet all websites except google.com give security certificate error.

checked different computer, same results; changed back to older router and no more errors.

Please advise.

Thanks,

---

[trailcat]

Thanks for the response and the questions. My ISP is ETC (Ellijay Telephone Company). I used different browsers, different computers (with different versions of Windows 10); Yes, I setup the Orbie Routers with the Orbie app; I do believe that google.com might have worked, but no other websites could be accessed. I did not reboot my ISP box as it is a fiber conversion thing, I thought, not necessarily a modem? I have changed routers before without having to restart that device, so am not sure that will help. Satellites are wireless.

[Mstrbig]

When you setup the Orbi router, did you let it configue for you or did you do a custom setup and choose DNS servers, static IP address, etc?

[trailcat]

It configured for me. Thanks again for trying to help on this. I have decided to return it, so I will no longer be trying to resolve this issue.