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Mikey94025's avatar
Sep 25, 2016
Solved

Intermittent internet connectivity outage with Orbi?

I just installed my new Orbi router yesterday, replacing a Nighthawk R8500.  I believe that overall wireless coverage has improved, though top-end performance is not quite as high (measured via fast.com).  That's fine for me, and the only router feature I miss is being able to have separate 2.4Ghz vs. 5Ghz SSIDs (so I'm grudgingly switching to the new-fangled way of naming the two wireless networks the same),

 

I've upgraded the Orbi firmware to the latest available - V1.2.0.6.  What's concerning is that my 2 Nest cameras (Dropcam Pros) have individually reported going offline today at 7:12am, 10:58am, 1:12pm.  I didn't notice any internet outage myself today.  Each time I receive the offline email I check and the camears are online again.  I never received these before today while using my R8500 or older wireless routers, so it's not Nest/Dropcam.

 

I looked at the Orbi admin website Interrnet Port... Show Statistics and it shows WAN/LAN/WLAN up time for the entire day (i.e., no reset and up times > 14 hours).  I also looked at Advanced... Administration... Logs during the offline times and other than spurious [DoS Attack: RST Scan] entries (that normally appear throughout the logs), nothing seems to indicate an outage.

 

Has anyone else notice camera outages?  Thoughts on what this might be?  I'm hoping that a firmware update will iron out these intermittent outages.

 

  • Mikey94025's avatar
    Mikey94025
    Sep 29, 2016

    I read in the other "Ring Door Bell" thread that a customer had better results after disabling "Enable Implicit BEAMFORMING".  So I tried that just to see what happens.  It's probably too early to tell yet, but my 2 Nest cameras have only disconnected once in the past 2 days and I think that's because there was a power outage at my house today (I wasn't home and both cameras went out at the same time, something the intermittent outages haven't done).

     

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