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Invalid Serial Number

CJTaylor
Follower

Invalid Serial Number

Trying to register my brand new Orbi after set up and I get Invalid Serial Number when logging in. If it makes a difference the Orbi was purchased from brick and mortar AT&T store.  

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 1 of 3
FURRYe38
Guru

Re: Invalid Serial Number

@Blanca_O 

@Christian_R 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode |  Wifi Router MK83+ (Router Mode) | and RBK853 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, R9000, RAXE500, RAX50, XR450, XR700, XR1000, EX7500/EX7700

Message 2 of 3
Blanca_O
NETGEAR Moderator

Re: Invalid Serial Number

Hi @CJTaylor

 

Welcome to NETGEAR Community! 

 

Please PM me your email address and the device serial number. 

 

Regards, 
Blanca 
Community Team
 

Message 3 of 3
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