What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
linnmj25 wrote:I am having the same problem. Did you find a solution or workaround?
Orbi RBR50
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What Firmware version is currently loaded?
Currently v2.5.1.32 but the problem has been happening with any FW version I have tried. I had not been using the orbi for a year or so because of all the problems but my other router died so I am trying to get it to work. The latest firmware was manually installed via ethernet onto router and satellite with factory reset of both after installation.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? Spectrum E31U2V1 modem
Is the Orbi system operating in Router or AP mode? Router mode
What is the size of your home? Sq Ft? 1800 sq ft main floor with basement (not included in sq ft size)
What is the distance between the router and satellite(s)? 34 feet
30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Has been manually set to 1 and 40
Any Wifi Neighbors near by? If so, how many? 3 neighbors nearby
Try enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings These have been enabled with the issues happening.
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 - All have been disabled with issues happening
Set 20/40Mhz Coexistence to 40Mhz only. How do you accomplish this? On the interface the box is either checked or unchecked. I see no option to select 20 or 40.
Set Short preamble instead of Long preamble modes. Have tried before with no resoluton.
I don't pretend to understand the debug files but things which look off in the debug files are
frequent DNI kernel panics
Internal error: Oops - bad syscall: c088c704 [#2] PREEMPT SMP ARM
Failed to resolve channel information for channel 157
ERR : shell read eof
ERR : wlanifBSteerControlCmnSendVAP: Send 36 request failed (errno=22)
ERR : stamonCmnGetUplinkRSSI: Failed to request RSSI measurement
This system has never worked as advertised for me and I have had no stability in internet connections.
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pseizure2000 wrote:Thanks, I may try this if my next hail mary doesn't work. I'm gonna take it to my mother's this weekend. They have terrible coverage there, but importantly a different modem and ISP. If the issue is with my home setup, it'll definitely show there. For the time being I'm using old reliable (an TP-Link Archer C9) for my router, it's as stable as the Egyptian pyramids. I only switched to this because my new house is a 2 story 110 yr old with plaster and mesh and a shotgun style building so super long and narrow but only 1888 sqft. I can stomach an investment into a new modem if I need to. The old SB6141 was great but I think it has reached the max limits of my current broadband plan.
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Yes sorry for the long hiatus. Covid year has removed a lot of motivation in life for me but I finally broke down and bought a new MB8600 modem. And it's only been two days but so far it's looking like the combo of Comcast/Xfinity and the SB6141 and the RBR50 is the culprit, if not just the SB6141, as previously I would see daily reboots, I've seen nothing but stability (except for the ironic outage from Comcast a couple hours after upgrading the router and back to the Orbi). I will continue to monitor for issues but everything looking solid so far.
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