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conker89's avatar
conker89
Aspirant
Feb 18, 2020

Is it possible to split the 2.4ghz and 5ghz networks on the Orbi

Hi All

I've been advised that to make my Firestick work more efficiently when streaming on it, I should force it to connect to the 5ghz network. 

Is there a way to force the Firestick to do this, I've read that you can set up a 2.4 and 5ghz network, but the article was 3 years old.

My relatively limited knowledge of this is that the devices will bounce between networks, if this is the case, I'm tyring to nail it down to 5ghz.

Thanks

8 Replies

  • What FW version is currenlty loaded?

     

    Separation of SSID on Orbi isn't supported. 

    What is the distance between the Orbi and the firestick? 

     

    Try turning down the 2.4Ghz power on the RBR and see if the firestick will connect to the 5Ghz radio. Under Advanced Tab/Advanced Settings/Wireless Settings. Also Set 20/40Mhz Coexistence to 40Mhz only.

     

    Any Wifi Neighbors near by? If so, how many?

    Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

     

     

     

     

  • Firestick specs show support for "802.11 a/b/g/n/ac; 2x2 MIMO"

    https://developer.amazon.com/docs/fire-tv/device-specifications-fire-tv-stick.html 

     

    When the Firestick is plugged in, it will select the Orbi channel that "works best".  Devices do not "bounce" unless they move.  Most devices that are not expected to be mobile are not programmed to constantly search for a "better connection" like smartphone, tablets, and some laptops are.

     

    Amazon says that the Firestick requires 5mbs for HD quality video, which is easily achieved with 2.4G connections.

    https://www.live2tech.com/10-things-know-amazon-fire-tv-stick-buy-one/ 

     

    I recommend plugging in in the Firestick in such a way that it is "visible" to the Orbi WiFi system and see what happens.

    (By visible I mean not buried behind the TV with the metal TV chassis between the Orbi and the Firestick.

     

    There are several active discussions on the forum about how to "Split" the Orbi WiFi into bands with different names.  This is a huge "can of worms" that I would not want to open unless the Firestick performance is unacceptable.


  • conker89 wrote:

     

    I've been advised that to make my Firestick work more efficiently when streaming on it, I should force it to connect to the 5ghz network. 


    Out of interest, who advised you that?

  • It's important to know which Amazon device you are using as well as which content you're expecting to stream. Finally, is there a problem to begin with? Let me address the obvious one first. Do you have a problem with buffering at all? Have you noticed a "spinning wheel of death" ,or a loading pinwheel, at video start times? If there is no problem, strengthening the signal will offer no realized gains for you at all. As far as the device and content expected goes; if you have a 4K capable device plugged into an HDR television, that content (proper high definition, not YouTube's "4K" resolution videos) may demand upwards of 35Mbps. If we use the speed that most people are familiar with, Megabytes per second (MB/s) rather than Megabits per second (Mbp/s), that's just under 5 Megabytes per second. Not only is that well within 2.4Ghz frequency capability, but a mechanical USB 2.0 hard drive can keep up with that speed over the network as well.

     

    There's no  reason at all you would need to prefer one frequency band over the other unless you are reaching the maximum range of the much shorter, but stronger, 5Ghz band (there is also the possibility that if you were on the 2.4Ghz band and were encountering an incredible amount of interference, in which case you'd require a stronger radio broadcast in order to take advantage of the 5Ghz band). In that case the signal strength would drop below a set threshold configured in your device and adapt itself to the appropriate band to maintain the signal strength above that threshold. In network devices that do broadcast separate SSIDs, that would not be the case, and you would have to select one or the other. If you find that you are experiencing issues, do as another has mentioned and try and minimize the distance between the Fire stick and the network, and do what you can to mitigate the amount of solid obstacles between their line of sight. If you still have trouble and you can't move the devices any closer, you'll need an additional access point to expand the coverage of your network unfortunately. 

     

    • conker89's avatar
      conker89
      Aspirant

      Hello. I'm using a 4k firestick for streaming, it's plugged into the back of the TV and is around 1-2 metres from the Orbi satellite, which is in a cupboard. I've been struggling with buffering on some of the services that I run, but not all. I was advised via a Firestick community page that ensuring the Firestick is on 5ghz would decrease buffering potential as fewer devices should be using this channel.

      • FURRYe38's avatar
        FURRYe38
        Guru

        What FW version is currenlty loaded?

         

        Separation of SSID on Orbi isn't supported. 

        What is the distance between the Orbi and the firestick? 

         

        Try turning down the 2.4Ghz power on the RBR and see if the firestick will connect to the 5Ghz radio. Under Advanced Tab/Advanced Settings/Wireless Settings. Also Set 20/40Mhz Coexistence to 40Mhz only.

         

        Any Wifi Neighbors near by? If so, how many?

        Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

         


        conker89 wrote:

        Hello. I'm using a 4k firestick for streaming, it's plugged into the back of the TV and is around 1-2 metres from the Orbi satellite, which is in a cupboard. I've been struggling with buffering on some of the services that I run, but not all. I was advised via a Firestick community page that ensuring the Firestick is on 5ghz would decrease buffering potential as fewer devices should be using this channel.




  • Any progress on this? 


    conker89 wrote:

    Hi All

    I've been advised that to make my Firestick work more efficiently when streaming on it, I should force it to connect to the 5ghz network. 

    Is there a way to force the Firestick to do this, I've read that you can set up a 2.4 and 5ghz network, but the article was 3 years old.

    My relatively limited knowledge of this is that the devices will bounce between networks, if this is the case, I'm tyring to nail it down to 5ghz.

    Thanks