NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Issues with Orbi
I have been having few issues with Orbi and they are listed below:
1) Over the last 4 weeks I have had to reset my router to factory settings 3 times as it would show connected but no throughput/traffic.
2) I havwe been using Open DNS settings for parental control and ever since 'Disney' parental control got launched the parental control settings get diabled on their own. This is even more nafelling as the admin rights are only with me and so dont know how they defaault to some state.
I have a case open with netgear ( 40544774) but the issue is not resilved yet.
Any comments or suggestions as both these obeservations have the first of its kind for me.
8 Replies
I am not sure if your respense pertains to issues i am facing....if not could you elaborate
1)
- When this happens do you see no throughput in all devices?
- What type of devices?
- Have you tried to only switch off/on wifi on the devices to see if this restore the issue? Have you tried power recycle on the router/satellite? Why did you need to factory reset?
- When this happens, how does the radio conditions in the surrounding look like, can you use a wifi analyser to see the active channels and the strength of each? Any neighbor's channels that are same as yours?
- Do you have any wired devices connected to your Orbi's?
- Do you have wired or wireless Backhaul? Is Daisy Chain activated?
2)
I had the Disney Circle issue you described frequently in the beginning. I did not see it after updating to 2.2.1.210, which FW are you on now?
1)
- When this happens do you see no throughput in all devices?
- What type of devices?- kaks- they show connected but no traffic
- Have you tried to only switch off/on wifi on the devices to see if this restore the issue? Have you tried power recycle on the router/satellite? Why did you need to factory reset?
- kaks- tried it buit did not make a diffrence, even power cycled the router but still no connection, ended up doing a factyory reset
- When this happens, how does the radio conditions in the surrounding look like, can you use a wifi analyser to see the active channels and the strength of each? Any neighbor's channels that are same as yours?
kaks- all are working fin and infact i never had thius issue with any of the earlier rourtres...
- Do you have any wired devices connected to your Orbi's?
kaks- yes
- Do you have wired or wireless Backhaul? Is Daisy Chain activated?
-kaks- How do i activate it, i did see it is et us a rouer when i logged in and checked the web but it says downlink speeds decrease , dont see the reson why
2)
I had the Disney Circle issue you described frequently in the beginning. I did not see it after updating to 2.2.1.210, which FW are you on now?
kaks- no firewall but issue still remains and my firmwares is V2.2.1.210
