NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Latest Firmware V2.5.0.38
I applied this latest firmware and my satellite is no longer connected. Also my attached devices is not working. It seems wonky. I'm not sure how to get my sattelite back nor do I trust what my devic...
RDMSYS wrote:
They did push it. That's why I applied it.
2 methods to FW being applied:
1. They make it available - you see it when you login to your router and you make the decision to apply it.
2. They push is auto and you have no control.
Sorry but this is just wrong (and being polite)
FAQ clearly states security fixes. Vague, yes... But, I see this..I apply the build that I am prompted for.
Like this user, 2.5.0.38 is clearly broken. I had 5 drops like clockwork roughly every 30-60 minutes since applying. Did the factory reset (which I shouldn't have to do) and now I am stuck with a satelitte brick.
What is worse..I look for last build of RBR50 and find some ancient version for download ? 2.2.1.212?? This is clearly not the last build.
I had a competitor router and extenders for 5+ years prior to this and 2 things remarkably differnt from this experience for past 3: 1. They answer support ticket even outside of warranty. 2. I never received a firmware that didn't work day 1.
This has been an ongoing saga with Netgear and Orbi and I think I am done. They have lousy support and firmware updates have all been brutal outside 1. There really haven't been that many for such an expensive piece of hardware since day 1 come to think of it..
Oh please, before you go: please tell us the name of the competitor... What you say is what we all hope for in products we pay good money for. Even if they don't answer me outside warranty, I expect the product to work reasonably and for new firmware updates to not make things worse!!!
From my couple years' experience with Orbi, applying updates is dangerous, and almost as bad as Windows 10 updates...!!! I won't get into the horror stories with Orbi system administration but suffice it to say it's not pain-free!!! :-( I have an Orbi Voice just sitting next to the router, waiting for me to have time to reset/debug/recover.
I'm tempted to give away the Orbi sytem for Halloween as a treat that's more of a trick!
- I was able to add the satellite after rebooting both several times. My device list is still wonky. And I agree with you. If the update is released I should be able to apply it. That being said I have applied many since installing them and this is first time this has ever occurred.
Seems to be okay but maybe not. How would I know? How close is your Orbi Voice to the Orbi RBR?
I don't have Orbi Voice. After updating mine today, Been online since with zero issues.
Give a factory reset a try...
Basic Infomation CPU Load 10.7056%
Memory Usage(Used/Total) 148MB/495MB
Flash Usage(Used/Total) 2945MB/4096MB
Network Session(Active/Total) 130/65536
System Uptime
05:40:56
naseerkhan wrote:Oh please, before you go: please tell us the name of the competitor... What you say is what we all hope for in products we pay good money for. Even if they don't answer me outside warranty, I expect the product to work reasonably and for new firmware updates to not make things worse!!!
From my couple years' experience with Orbi, applying updates is dangerous, and almost as bad as Windows 10 updates...!!! I won't get into the horror stories with Orbi system administration but suffice it to say it's not pain-free!!! :-( I have an Orbi Voice just sitting next to the router, waiting for me to have time to reset/debug/recover.
I'm tempted to give away the Orbi sytem for Halloween as a treat that's more of a trick!
Mines been online and up since around noon today. Have had zero issues with it since updating to v.38.
Please perform a factory reset and setup from scratch. What I did.
Good Luck.
goldbondx wrote:Sorry but this is just wrong (and being polite)
FAQ clearly states security fixes. Vague, yes... But, I see this..I apply the build that I am prompted for.
Like this user, 2.5.0.38 is clearly broken. I had 5 drops like clockwork roughly every 30-60 minutes since applying. Did the factory reset (which I shouldn't have to do) and now I am stuck with a satelitte brick.
What is worse..I look for last build of RBR50 and find some ancient version for download ? 2.2.1.212?? This is clearly not the last build.
I had a competitor router and extenders for 5+ years prior to this and 2 things remarkably differnt from this experience for past 3: 1. They answer support ticket even outside of warranty. 2. I never received a firmware that didn't work day 1.
This has been an ongoing saga with Netgear and Orbi and I think I am done. They have lousy support and firmware updates have all been brutal outside 1. There really haven't been that many for such an expensive piece of hardware since day 1 come to think of it..
- Sorry but I find that solution ridiculous. I don't want to spend an hour or whatever resetting up my entire network. If my server gets hosed I fix it I dont format the drive and reinstall everything. Now I know that I cant trust netgear next time an update is released. I'm not sure why they would release such a buggy version.
I agree completely. I've tried to live within this world of regular resets everytime a new firmware update occured. Mostly avoided the router reset because that took my whole system down and required a good afternoon (with family not happy for the downtime, me neither!). And I am crazy enough to try and maintain a ethernet backhaul setup for the satellites...!!!
I know that FURRYe38 and others mean well when they say "give reset a try" but I know they are very far down the rabbit hole and I really don't want to settle for "reset early, reset often." Already live with the way to handle PC troubles: "When I doubt, reboot!"
