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Forum Discussion
RDMSYS
Oct 21, 2019Star
Latest Firmware V2.5.0.38
I applied this latest firmware and my satellite is no longer connected. Also my attached devices is not working. It seems wonky. I'm not sure how to get my sattelite back nor do I trust what my devic...
goldbondx
Oct 21, 2019Apprentice
Sorry but this is just wrong (and being polite)
FAQ clearly states security fixes. Vague, yes... But, I see this..I apply the build that I am prompted for.
Like this user, 2.5.0.38 is clearly broken. I had 5 drops like clockwork roughly every 30-60 minutes since applying. Did the factory reset (which I shouldn't have to do) and now I am stuck with a satelitte brick.
What is worse..I look for last build of RBR50 and find some ancient version for download ? 2.2.1.212?? This is clearly not the last build.
I had a competitor router and extenders for 5+ years prior to this and 2 things remarkably differnt from this experience for past 3: 1. They answer support ticket even outside of warranty. 2. I never received a firmware that didn't work day 1.
This has been an ongoing saga with Netgear and Orbi and I think I am done. They have lousy support and firmware updates have all been brutal outside 1. There really haven't been that many for such an expensive piece of hardware since day 1 come to think of it..
naseerkhan
Oct 22, 2019Guide
Oh please, before you go: please tell us the name of the competitor... What you say is what we all hope for in products we pay good money for. Even if they don't answer me outside warranty, I expect the product to work reasonably and for new firmware updates to not make things worse!!!
From my couple years' experience with Orbi, applying updates is dangerous, and almost as bad as Windows 10 updates...!!! I won't get into the horror stories with Orbi system administration but suffice it to say it's not pain-free!!! :-( I have an Orbi Voice just sitting next to the router, waiting for me to have time to reset/debug/recover.
I'm tempted to give away the Orbi sytem for Halloween as a treat that's more of a trick!
- RDMSYSOct 22, 2019StarI was able to add the satellite after rebooting both several times. My device list is still wonky. And I agree with you. If the update is released I should be able to apply it. That being said I have applied many since installing them and this is first time this has ever occurred.
Seems to be okay but maybe not. How would I know? - FURRYe38Oct 22, 2019Guru
How close is your Orbi Voice to the Orbi RBR?
I don't have Orbi Voice. After updating mine today, Been online since with zero issues.
Give a factory reset a try...
Basic Infomation CPU Load 10.7056%
Memory Usage(Used/Total) 148MB/495MB
Flash Usage(Used/Total) 2945MB/4096MB
Network Session(Active/Total) 130/65536
System Uptime
05:40:56
naseerkhan wrote:Oh please, before you go: please tell us the name of the competitor... What you say is what we all hope for in products we pay good money for. Even if they don't answer me outside warranty, I expect the product to work reasonably and for new firmware updates to not make things worse!!!
From my couple years' experience with Orbi, applying updates is dangerous, and almost as bad as Windows 10 updates...!!! I won't get into the horror stories with Orbi system administration but suffice it to say it's not pain-free!!! :-( I have an Orbi Voice just sitting next to the router, waiting for me to have time to reset/debug/recover.
I'm tempted to give away the Orbi sytem for Halloween as a treat that's more of a trick!