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Forum Discussion
Limited Connectivity on 5GHZ
My townhome is about 1600 sq.ft and below is my setup. Please note, the same setup has been working for the past one year. Router in the living room One satellite in bedroom One satellite in the ...
Good Question!
Yes, when all satellites are switched off, my phone connects to router with 2.4ghz from guest room and has internet connectivity.
I also tried with only RBS50 satellite, phone connects to 5GHz and has internet connection.
Problem seems to be with the Satellite RBW30
But given the fact that they were working earlier makes me think some recent firmware upgrade isnt compatible with router RBR50(V2.5.1.16) and satellite RBW30(V2.5.0.2). Looks like both firmware got upgraded during 04/20 and 04/22.
Do you suggest i revert the firmware and try? not sure downgrade will lead to any instability.
I would keep whats loaded and not use the RBWs. I would make contact with NG support and let them know what your seeing with the RBWs. Seems like there maybe a FW issue on the RBWs and needs to be updated. Let NG know what your seeing. Refer to this thread as well.
Sure. But i see NG support is available only within 90 days. Is there a different channel for these reports?