NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

TeamForrest3's avatar
TeamForrest3
Follower
Mar 24, 2018

Log errors, need config help please. (BTHHB5/Orbi)

Hi

Up until yesterday I was using a Netgear Dm200 with my Orbi but was getting horrendous dropouts. I was unable to change it to modem only so I dug out my old BTHH5 from under the bed and reinstalled it in 'modem' only mode by disabling wifi banding and DHCP - having read some posts on how to do this, but I think I've gone askew somewhere!! :(

I've attached logs from the BT HH5 and Orbi RBR50 and screenshots of the IP setups (hopefully).

 BT IP screenshot

Orbi IP screenshot 

I know the BTHHB's are not particularly great devices and I am also considering replacing it with another modem if it continues to drop.

BT Log

Orbi Log  

Any help greatly appreciated.

Thank you, Lauren