Manage device

[cfolleco]

When I turn off a device from having wifi in the manage device section of the Orbi app and try to turn it back on it says device is online but the device itself can no longer reconnect. Does anyone know what to do?

[CrimpOn]

I have been unable to "master" the Orbi "app".  In cases such as this, I reply on the Orbi web interface to sort things out.

There is always a chance that someone with expert knowledge of the Orbi app will have suggestions is the question is posted in the community forum for the Orbi app: https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app