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Forum Discussion
Jeff837
Jan 07, 2018Initiate
Nearby device will not connect to satellite
I have the main router on Floor 1, and the satellite on Floor 2, which is 5 feet from the front door. I have installed a Ring Doorbell on the front door. However, it only connects directly to the r...
wilbo83
May 16, 2018Aspirant
I seem to have this same issue with ring products connecting to router and not satellite. My Router is on floor 1 and my satellite is on the ground floor about 20 feet away from the Ring Chime Pro, yet my chime pro is connecting to the Router when I would have expected it to connect to the satellite.
The RSSI on the Ring Chime Pro is also no better than it was before I setup the Orbi, showing in the region of -60. I have a Spotlight cam and doorbell connected to the chime pro.
I am running the latest firmware version V2.1.4.10.