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Negear Orbi (RBK50) Device List showing the same device 18 times on both mobile app and Web page.
Negear Orbi (RBK50) Device List showing the same device 18 times on both mobile app and Web page. I have the latest firmware and the behaviour seemed to start after a power outage. Now everytime I login the app I can see the count of my devices and but when I expand to see details it shows the same device all 18 times. The connectivity seems great still but its fustrating not being able to see what devices are connected to the mesh network.
Try resetting the RBR first. Turn OFF the RBS. Reset the RBR and setup from scratch. Check to see if you device is listed again multiple times.
What is this device that appearing multiple times??
7 Replies
What Firmware version is currently loaded?
What is this device?
Has a factory reset and setup from scratch been performed since last update? If not, lets try this...
Firmware: Is latest v2.5.1.8
Device: Negear Orbi RBK50(router and satelite)
I have not did a factory reset. I should do this right after the firmware was upgraded? Seems extreme but will do it. Factory reset on Router or both router and satelite?
Try resetting the RBR first. Turn OFF the RBS. Reset the RBR and setup from scratch. Check to see if you device is listed again multiple times.
What is this device that appearing multiple times??