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Orbi WiFi 7 RBE973
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Netflix Orbi issues

alterndog
Follower

Netflix Orbi issues

I have an Orbi RBR50. We switched to a Fiber Optics provider and since then netflix continues to buffer and have lower quality. I talked to the service provider and they don't see any issue on their end so I gather it's something with the Orbi. FM is V2.3.5.30. Any ideas on how to potentially fix the issue?

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 1 of 4
FURRYe38
Guru

Re: Netflix Orbi issues

What is the Mfr and model# of the ISP modem the NG router is connected too? Built in router here by chance? Is the Orbi system operating in Router or AP mode?

What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router

 

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

 

Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

 

Might update FW to v2.5.1.8 later on.

Message 2 of 4
Narcissus
Aspirant

Re: Netflix Orbi issues

I have the samme problem after switching til fiber my Netflixapp on my LG B6 keeps loosing connection and buffers. When I use my Chromecast 4K there is no problems with the Netflix streame. All other apps on the tv are woorking fine.
I am on V. 2.5.1.8 on my RBR50 with 2 sattelits. Sadly I have not found a solution yet....
Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 3 of 4
FURRYe38
Guru

Re: Netflix Orbi issues

What is the Mfr and model# of the ISP modem the NG router is connected too? Built in router here by chance? Is the Orbi system operating in Router or AP mode?

What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router

 

Try using the netflix app with the RBS's turned off. 

What devices do you have the netflix app installed on? 

 

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

 

Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

 

Has a factory reset and setup from scratch been performed since last update?


@Narcissus wrote:
I have the samme problem after switching til fiber my Netflixapp on my LG B6 keeps loosing connection and buffers. When I use my Chromecast 4K there is no problems with the Netflix streame. All other apps on the tv are woorking fine.
I am on V. 2.5.1.8 on my RBR50 with 2 sattelits. Sadly I have not found a solution yet....

 

Message 4 of 4
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