Netgear Genie App Update?

[Bing-Stroller]

I have just updated the Genie app and can no longer see any connected devices.

I only noticed the update as was doing some admin with device names via PC when the router totally crashed.

Restarted router, tried the app and no devices are showing.

I can see connected devices when logged in on PC.

Also the update for app is 27 Feb but reading through the notes I can no longer see any mention of Orbi as supported device.

Anybody any ideas?

THANKS

[Ctslider]

 The new update also does not correct the remote access warning, so the Alexa skill is still unavailable.

[DarrenM]

Have you guys tried to log into the router without the genie app to enable remote access?

DarrenM

[Ctslider]

Yes, but the Alexa skill doesn't work

[DarrenM]

You may want to look at this KB

https://kb.netgear.com/000036879/What-prerequisites-do-I-need-to-follow-before-enabling-my-NETGEAR-r...

DarrenM

[Bing-Stroller]

And,
as stated the Orbi has been removed from the list of supported devices in the latest Genie update.