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greattutor9000
Dec 07, 2018Aspirant
Netgear Orbi Keeps freezing
Hello,
I am having a weird problem with my NetGear Orbi(RBR50). My entire network will just freeze up for about 2-3 minutes and then it will go back to normal. When I say freeze up when I try to browse a webpage it just sits there for about 10 seconds and then it says page cannot be displayed. After about 2 minutes it just works as if nothing happened. This is happening on all of my wireless devices and wired devices on a regular basis now. I have firmware version 2.2.1.210 and I have AT&T fiber (modemBGW210). I also noticed that when the freeze happens I try to ping google.com on my wired computer and it just times out, after a minute or 2 it just starts working. The network icon in the system tray doesn't show any indication that the network has been disconnected. I connected one of my computers directly to the modem to test it when the network freezes and it works just fine so I know the modem is not the issue
Also I set the AT&T modem to IPPassthrough and I can see on the Orbi that the internet port has the IP assigned to me by my ISP
Any advice or help would be appreciated!
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Try a full power OFF of the ISP modem and Orbi router for 1 minute. Then back on with the modem and let it sync. Then power ON the Orbi router.
Might try a factory reset of the Orbi router if your FW was autoupdated.
- greattutor9000Aspirant
Hi,
Thanks for the reply, I powered of both devices and powered back on the modem and let it sit for about 5 minutes. THen I powered on the Orbi. Unfortunatly about a hour or so later I expereinced the same 1-3 minute freeze up of my network. I don't see any error messages or anything that could lead me to the problem
- ekhalilMasterWhat wired devices do you have connected to Orbi? Any wired mesh speakers (eg. Sonos)?