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Forum Discussion
Solved
New Firmware v2.5.0.38
All RBK 5 series Orbi's.
FW not yet available on the download site for manual installation...
Please perform a BACKUP configuration to file. Then update the RBS first then RBR lastly. Factory reset the RBR and RBS and setup from scratch if you have problems after the udpate!
Current Version: V2.3.5.30
New Version: V2.5.0.38
Release Notes:
[Bug Fix] Fixes issues with the Apple HomeKit connectivity.
[Bug Fix] Fixes the wireless crash and reboot issue when the router is under stress.
[Bug Fix] Fixes the WiFi disconnection and IOT issue.
[Bug Fix] Fixes the guest isolation issue for multicast and broadcast traffic between the main host and guest.
[Bug Fix] Fixes the Ethernet backhaul boot-sequence issue.
[Bug Fix] Updates the OpenVPN certificate from MD5 to SHA-256.
[New Features and Enhancements] Enhances the device recognition mechanism of the attached devices list.
[Bug Fixes] Fixes the compatibility issue with Sonos devices.
Yes
125 Replies
Fixes the guest isolation issue for multicast and broadcast traffic between the main host and guest.
Hell yes, an update to fix it!!! I would update!!
"Fixes the guest isolation issue for multicast and broadcast traffic between the main host and guest."
Thank for letting us know your experiences. Be sure to do a backup configuration to file for safe keeping.
BIG9MM wrote:Fixes the guest isolation issue for multicast and broadcast traffic between the main host and guest.
Hell yes, an update to fix it!!! I would update!!
"Fixes the guest isolation issue for multicast and broadcast traffic between the main host and guest."
Retired_Member wrote:My recommendation is IF your network is running with no problems, leave it alone.
My IPTV setup was acting up intermittently, and the release notes mentioned multicast changes, so dove in. After wasting the whole day going down various rabbit holes, including so many factory resets I lost count, was left with a sad decision to pull my Uverse traffic off of the Orbi. Settings were entered both manually and via restore, made no difference. IGMP appears to be completely broken.
I can no longer recommend the Orbi product for this use case. There are a class of users that would have benefited from removing the gateway from the active configuration.
The worst part turned out a factory reset of one of the set-top boxes failed, and ended up having to research the issue and determined the device could not access the internet to pull the latest firmware either through the satellite or thorough the base router.
Wow, is there any way to roll this back off??? As stated here, my IPTV is now no longer working reliably. And, all of my named devices are randomly messed up. For example, it says one of my cell phone is on a "wired" connection. My Vonage box (wired) is wireless, etc. This is a really bad release.
Logged in to router. Saw the update for main router and satellite.
Downloaded, installed and rebooted.
Everything running perfect after the update. Was running perfect before update as well.
Thanks for letting us know. Be sure to do a back up configuration to file for safe keeping.
Enjoy. :smileywink:
Overlandr wrote:Logged in to router. Saw the update for main router and satellite.
Downloaded, installed and rebooted.
Everything running perfect after the update. Was running perfect before update as well.
Overlandr wrote:Everything running perfect after the update. Was running perfect before update as well.
So what did the update do??
Wonder if they updated the Entrust Certificate with this release. i.e. do an https: connection to the web interface and no longer get the "Expired Certificate" warning.
Loaded up this firmware and factory reset. With in 10 minutes of it loading it had rebooted already and lost connection. I'll keep factory resetting and trying. Everything on auto and the satallite is just through the wall about 5ft away.
RBS should be father then 5ft. 30 is recommended to start.
Is this just test location distance or is this normal placement distance?
What is the Mfr and model # of the ISP modem the RBR is connected too?
kyleb88 wrote:Loaded up this firmware and factory reset. With in 10 minutes of it loading it had rebooted already and lost connection. I'll keep factory resetting and trying. Everything on auto and the satallite is just through the wall about 5ft away.
kyleb88 wrote:Loaded up this firmware and factory reset. With in 10 minutes of it loading it had rebooted already and lost connection. I'll keep factory resetting and trying. Everything on auto and the satallite is just through the wall about 5ft away.
was it working before the update?
Ok, my RBK50 is setup and running. Use the Update ALL to apply the new version. Factory reset RBS and RBR and setup from scratch.
Satellite works wired and wireless.
3 outage since applying this upgrade in less than 3 hours. I will be verify ing if any ISP issues. But, overall not very happy at the moment.
[Bug Fix] Updates the OpenVPN certificate from MD5 to SHA-256.
In addition to the Entrust Certificate for https, it would be helpful if someone verifies whether this change in OpenVPN means that new Windows/Mac/Phone ovpn files need to be generated and deployed to devices that use VPN. This could be sort of a "Catch 22". i.e. VPN into the Orbi to update firmware, and after the firmware update the VPN no longer works until a new ovpn file is installed, which cannot be downloaded because VPN no longer works.
So, I can't edit...so I am posting again..
Why does this thread address RBK only? (can't seem to find same for RBR50) I want to rollback and the download location for RBR50 seems to have some ancient builds only?
"RBK" is the "package" designation that includes one RBR50 and one or more RBS satellites. As FURRYe38 mentioned, this new firmware release is not yet on the support page for manual download. It showed up today on my Orbi "Firmware Update" web page.
The support web site https://www.netgear.com/support/product/RBR50.aspx#download includes the "current" firmware. Click on the "plus sign" and it shows many prior firmware releases.
I can confirm with v38. Conneted Devices appears and are correctly icon'd. However after editing about three items the UI seems to stop accepting changes. Using Opera on OSX 10.14.6
Otherwise, system is working.
System Uptime 19:32:50
Update went well, it took a bit to settle down and my devices connected back up. The only issue I have is not being able to update the device names via the UI or the Orbi app. The first few I made worked, but then they stopped updating.
NG is aware of the naming of devices issue. There working on it.
grservidio wrote:Update went well, it took a bit to settle down and my devices connected back up. The only issue I have is not being able to update the device names via the UI or the Orbi app. The first few I made worked, but then they stopped updating.
I was glad to see this update came in and updated flawlessly.
I do like the new icons for attached devices.
Being a Sonos owner, any tweaks are greatly appreciated.
So far, so good. No hiccups.
Glad it working well. Thanks for letting us know. Mines been online since the FW came out and installed. I did the manual update and reset process. The naming of the devices is a known issue which NG is aware of. Other than this. Been running solid.
Chuck_M wrote:I was glad to see this update came in and updated flawlessly.
I do like the new icons for attached devices.
Being a Sonos owner, any tweaks are greatly appreciated.
So far, so good. No hiccups.
I did this update and it removed my split WiFi network, so it knocked a bunch of devices off my network and when I did the split again (to get distinct SSIDs for 2.4Ghz and 5.2Ghz) after a reboot it reverted. I am in WiFi hell. I'm going to try the split again in a bit.
And before anyone asks, the reason I had to do the split WiFi was for some home automation switches. No other way to get them set up.
I tried to login to my network via the APP and it kept asking for my password like I had it wrong or something. I then went to a desktop and tried to log in and found that it has a dialog box wanting me to enable circle. I do not need circle as it is just my wife and I. I click out the x in the upper left of dialogue box and to close it (like I have in the past). It then gives me a 400 bad request.
I noticed the Firmware is showing v2.5.0.38.
How do I log into my Oribi network now?
Maybe there is another option besides "closing the box". But, for goodness sake, do NOT allow it to activate Disney Circle.
Are you browsing to the IP of the Orbi, or to the name (something like orbilogin.net)?
jmgriffin wrote:I tried to login to my network via the APP and it kept asking for my password like I had it wrong or something. I then went to a desktop and tried to log in and found that it has a dialog box wanting me to enable circle. I do not need circle as it is just my wife and I. I click out the x in the upper left of dialogue box and to close it (like I have in the past). It then gives me a 400 bad request.
I noticed the Firmware is showing v2.5.0.38.
How do I log into my Oribi network now?
I have tried logging in using the Oribilogin.com as well as the IP address. Both have the same result.
FW is JUNK.... DO NOT UPGRADE if you have separate SSID names. It will override it.
Of all the BASIC settings separate names for each SSID is often required. This FW defeats that purpose. I have IoT 2.4 ONLY devices that refuse to connect and stay connected to a common named SSID.
Get your act together Netgear... this is lame.
Still need to try factory reset but my RBR50 is no longer able to obtain an IP address via DHCP from my ISP. It will however obtain an IP address if I insert my old Belkin wifi/router between the RBR50 and the cable from my ISP's hardware. What did Netgear do that my ISP will no longer assign it an IP address. My ISP told me other people are having the problem as well and I need to contact Nextgear support.
Hoping the factory reset solves the problem but why should that be necessary with a firmware update?
mhalla wrote:Still need to try factory reset but my RBR50 is no longer able to obtain an IP address via DHCP from my ISP. It will however obtain an IP address if I insert my old Belkin wifi/router between the RBR50 and the cable from my ISP's hardware. What did Netgear do that my ISP will no longer assign it an IP address. My ISP told me other people are having the problem as well and I need to contact Nextgear support.
Hoping the factory reset solves the problem but why should that be necessary with a firmware update?
Glad to see this post. Can you set static IP address, which was assigned via ISP, for the Orbi? I wonder if static IP would resolve the DHCP release/renew issue with Orbi Router.
Tried using static address previously leased to Belkin wifi/router but without success. I see Orbi is recognizing that address but there is no DNS server obtained automatically so no Internet access. Tried the static address along with the IP numbers for Googles public DNS (8.8.8.8 and 8.8.4.4) but still no go. Everything is fine if go back to inserting my Belkin wifi/router between my Orbi and the cable from my ISP's hardware.
What is the Mfr and model# of the ISP modem the NG router is connected too?
Have you powered OFF both ISP modem and RBR for 30 seconds then power ON The modem first and let it sync then power ON the RBR?
Mines been online since 4 days ago connected to a NG C7800 gateway modem in modem only mode.
mhalla wrote:Still need to try factory reset but my RBR50 is no longer able to obtain an IP address via DHCP from my ISP. It will however obtain an IP address if I insert my old Belkin wifi/router between the RBR50 and the cable from my ISP's hardware. What did Netgear do that my ISP will no longer assign it an IP address. My ISP told me other people are having the problem as well and I need to contact Nextgear support.
Hoping the factory reset solves the problem but why should that be necessary with a firmware update?
Nothing to report with respect to modem/mfr provided by my ISP. I have a fiber optic connection over which my local phone company provides my landline phone service and internet access. It is essentially a black box over which I have no control. Just an ethernet cable coming through the outside wall connected to the telco's hardware on the outside of the house.
FURRYe38 wrote:What is the Mfr and model# of the ISP modem the NG router is connected too?
Have you powered OFF both ISP modem and RBR for 30 seconds then power ON The modem first and let it sync then power ON the RBR?
Mines been online since 4 days ago connected to a NG C7800 gateway modem in modem only mode.
mhalla wrote:Still need to try factory reset but my RBR50 is no longer able to obtain an IP address via DHCP from my ISP. It will however obtain an IP address if I insert my old Belkin wifi/router between the RBR50 and the cable from my ISP's hardware. What did Netgear do that my ISP will no longer assign it an IP address. My ISP told me other people are having the problem as well and I need to contact Nextgear support.
Hoping the factory reset solves the problem but why should that be necessary with a firmware update?
mhalla wrote:Still need to try factory reset but my RBR50 is no longer able to obtain an IP address via DHCP from my ISP. It will however obtain an IP address if I insert my old Belkin wifi/router between the RBR50 and the cable from my ISP's hardware. What did Netgear do that my ISP will no longer assign it an IP address. My ISP told me other people are having the problem as well and I need to contact Nextgear support.
Hoping the factory reset solves the problem but why should that be necessary with a firmware update?
Factory reset appears to have resolved the problem. Orbi router is now obtaining an IP address and providing an Internet connection. Wasn't sure what all a factory reset would do so was reluctant to just try it.
Good to hear its working now. Factory resets just clear out any users configurations and networking settings setup by the RBR with ISP modems or ONTs. Sometimes these configurations can get hung up or in a bad state after a FW udpate. Thus one reason why to factory reset if user experience these odd behaviors after a FW update.
Be sure to now do a backup configuration to file for safe keeping after you fully get your RBR setup the way you want it. Should a factory reset be needed, you can just load this back up from file and be up and running again in minutes instead of hours.
mhalla wrote:
mhalla wrote:Still need to try factory reset but my RBR50 is no longer able to obtain an IP address via DHCP from my ISP. It will however obtain an IP address if I insert my old Belkin wifi/router between the RBR50 and the cable from my ISP's hardware. What did Netgear do that my ISP will no longer assign it an IP address. My ISP told me other people are having the problem as well and I need to contact Nextgear support.
Hoping the factory reset solves the problem but why should that be necessary with a firmware update?
Factory reset appears to have resolved the problem. Orbi router is now obtaining an IP address and providing an Internet connection. Wasn't sure what all a factory reset would do so was reluctant to just try it.
