New Orbi App 2.2 Now Available!

[Dustin_V]

The Orbi App is now available to upgrade. Download the latest version to enjoy performance improvements, bug fixes, and new features like Remote Management and Orbi Network Map! Now you can easily control and monitor your Orbi network from anywhere! Test network speeds, pause device internet, and set up your guest network remotely. With remote management enabled, you can even set up voice commands for your Orbi using your Amazon Alexa or Google Assistant device.

To download the latest version of the app, visit the following:

App Store | Google Play Store

Don’t forget to tell us your thoughts below!

[Retired_Member]

Does this version eliminate the requirement of needing a Netgear account to manage my Orbi device? If not, then I can't use this app as I should be able to manage my Orbi devices from my local network without needing an account on Netgear's servers.

[JeremyWxB]

Hmmm. If you are commenting on here you have a Netgear account, so clearly you *can* use the app. You just refuse to do so.

[GadgetVirtuoso2]

What is the version number of this release? App Store showing 2.2.0.57 updated 3 weeks ago.

[Retired_Member]

No, the community account is not the one that the Orbi App requires.

[njweb]

Just tried the new version of app and it killed my internet for several minutes. Connection was fine all day before that.

Tried a few functions on app (connected devices, network map and finally speed test). During the speed test I lost internet.

Happy with my Orbi's performance overall, but wondering if the 2.2 version of Orbi app has an issue...

[FURRYe38]

@DarrenM

[AKLGUY]

The App store shows 2.2.0.57 was released May 23

[DrSeuss]

Grrr. Orbi is great when it's running, but it is SO frustrating to have to do a factory reset every few days. I looked at the new app on Google play, but it says that it is not compatible with a Samsung Galaxy S2 tablet. Oh well, one more issue with a sometimes great mesh system. Looking for the receipt...

[raven_au]

Posting this here too, perhaps someone will answer the question!

I'm happy to see the improvements in 2.2.

I was really happy to see that "Link Rate" was reported against devices but soon realized that either it wasn't meant to be included or it hasn't been done properly. The link rate is not reported for any devices associated to satelites which, for me, makes the single most important missing feature of the app not useful.

Is this a mistaken ommision or is there a reason it can't be done at present?

[GadgetVirtuoso2]

So you're going to return it because the app doesn't support a device that runs a really old OS version? That's one of the dumbest reasons ever. You're going to find that a lot of apps aren't going to support that old OS version more and more.

[factoryresetnow]

Did you miss the part about him having to do a factory reset every few days to keep it working?  Not everyone has these issues but those of us that do know his frustration and wish we were able to return it. I would gladly take a day where my power "blipped" at my house and I didn't have to touch my wifi system to get it working again. Or even slow down the constant disconnect issues to every hour or something. Is that too much to ask of the Orbi?

[jimbojames79]

Access control. You can turn one device on/off but heaven forbidden if you want to turn another on/off. Everything hangs...

[dlad]

The new app is much better;  however the Network Map will not display more than 3 satellites.   I have 4 up on my network.

3 satellite display limit4 satellite up and operating on network

[Majorninth]

So I'm currently running the orbi app on my tab s3 The app is version 2.1.2.313. it says it's up to date. I go to the the link in the announcement above for the play store and it says my device is not compatible with this version. What gives?

Android 8.0.0

[MachineElve]

2.2.0. 363

[Majorninth]

App still says it's up to date. Play store still says my device isn't compatible even tho I am running 2.1 on that device. 

[DarrenM]

Hello Majorninth

I will look into the compatibility issues and let you know what I find out.

DarrenM

[Majorninth]

Thanks, just didn't want to uninstall app and then lose it when/if reinstall failed

[DarrenM]

We are aware of an issue where some tablets not able to download the Orbi app. We plan to resolve this in our upcoming update.

DarrenM

[ShahidArifin]

I’m using the Orbi app 2.2.0.57 and it’s frustrating. It keeps telling me that the admin password is wrong whereas I clearly key in correctly and just less than a week after resetting the password still having this issue. Pls NETGEAR reach out to me if you know where it goes wrong. Thanks.

[Majorninth]

And this new update will be released....when?

[Just_Lurking]

I'm having a ton of problems since updating my Google Pixel 2 XL to Android Pie (9.0). Is there an app update getting released ASAP to address issues with Android Pie?

[jimbojames79]

Updating to pie didn't make any difference to me. It's as good/bad as ever...

[swieder]

I have the Orbi app 2.2.4.397 on Android.  When I go to the Network Map and click on the Satellites, the IP addresses are reported correctly.  When I click on the Router, which is set as an AP, the IP address is listed as 172.16.0.1 which is incorrect. I have a static IP address set to 192.168.1.100.

I can get to the AP via a web browser by pointing to 192.168.1.100.

Seems like a bug in the App or FW.  Anyone else seeing this?